{"id":10119,"date":"2023-05-16T13:44:31","date_gmt":"2023-05-16T12:44:31","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/blog\/?p=10119"},"modified":"2023-05-16T15:19:12","modified_gmt":"2023-05-16T14:19:12","slug":"appointment-scheduling-software-small-businesses","status":"publish","type":"post","link":"https:\/\/www.answerconnect.co.uk\/blog\/answerconnect-services\/appointment-scheduling-software-small-businesses\/","title":{"rendered":"What&#8217;s the best appointment-scheduling software for small businesses?"},"content":{"rendered":"\n<p>Scheduling appointments can be a right pain. Have you ever given someone a list of possible times for a meeting, and waited days for their reply, only to have them respond with a list of alternative times that are all terrible for you?<\/p>\n\n\n\n<p>It\u2019s a process that\u2019s hugely inefficient and one that\u2019s not only annoying but also wastes vast amounts of time and money. But luckily, appointment-scheduling software can help you cut through all the back-and-forth and find a time that works for all parties in seconds.<\/p>\n\n\n\n<p>In this article, we\u2019ll cover some of the most important things that a small business should be thinking about when looking to choose appointment-scheduling software.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Smiling-woman-answering-call-for-Appointment-Scheduling-Service-1024x768.jpg\" alt=\"Pink clock representing time-based call handling\" class=\"wp-image-9442\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Smiling-woman-answering-call-for-Appointment-Scheduling-Service-1024x768.jpg 1024w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Smiling-woman-answering-call-for-Appointment-Scheduling-Service-300x225.jpg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Smiling-woman-answering-call-for-Appointment-Scheduling-Service-768x576.jpg 768w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Smiling-woman-answering-call-for-Appointment-Scheduling-Service.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What is appointment-scheduling software?<\/h2>\n\n\n\n<p>Appointment-scheduling software allows businesses to simplify and streamline the process of booking appointments and scheduling meetings. Most tools allow the user to see all available time slots immediately. This means you can instantly schedule meetings for a time that\u2019s convenient for all attendees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The most popular appointment-scheduling software<\/h2>\n\n\n\n<p>If you\u2019re looking for appointment scheduling software, you\u2019re spoilt for choice. There\u2019s a huge range of tools available in the market, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Google Calendar<\/strong> is a free and widely-used app that also includes a <a href=\"https:\/\/www.techrepublic.com\/article\/how-to-use-google-calendar-appointment-schedules\/\" target=\"_blank\" rel=\"noreferrer noopener\">lesser-known bookable appointment scheduling feature<\/a>.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/calendly.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Calendly<\/a><\/strong> is a popular platform created with the express purpose of making appointment scheduling easier.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/simplybook.me\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">SimplyBook<\/a><\/strong> is an online scheduling tool geared towards small and medium-sized businesses.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/10to8.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">10to8<\/a> <\/strong>is an appointment scheduling tool used by many large organisations including the NHS and US Banks.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.appointy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Appointy<\/a> <\/strong>is an appointment-scheduling platform that also lets businesses accept payments.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/acuityscheduling.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Acuity Scheduling<\/a><\/strong> is a tool that helps businesses automate appointment scheduling, payments and reminders.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.setmore.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Setmore<\/a><\/strong> is a free online appointment scheduling tool that integrates with a variety of popular apps including Facebook, Instagram and Zoom.<\/li>\n<\/ul>\n\n\n\n<p>&nbsp;But which one is the best for you?<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/04\/Man-calculating-on-phone-and-notebook-1024x684.jpeg\" alt=\"Women hand planning daily appointment and write business trip in diary at office desk. 2023 Calendar reminder event concept.\" class=\"wp-image-10082\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/04\/Man-calculating-on-phone-and-notebook-1024x684.jpeg 1024w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/04\/Man-calculating-on-phone-and-notebook-300x200.jpeg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/04\/Man-calculating-on-phone-and-notebook-768x513.jpeg 768w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/04\/Man-calculating-on-phone-and-notebook.jpeg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What to look for in your appointment scheduling software<\/h2>\n\n\n\n<p>There are so many different appointment scheduling tools that you\u2019d be forgiven for feeling bewildered by the choice. To help make your choice simpler, here are a few things to think about\u2026&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Two-way sync with your calendars<\/h2>\n\n\n\n<p>Have you ever received an event invite that you can\u2019t add to your calendar because the two pieces of software aren\u2019t compatible? If it happens once, it\u2019s fine. But if it keeps happening, <a href=\"https:\/\/www.mcsweeneys.net\/articles\/here-are-the-times-i-am-typically-free-to-mee\" target=\"_blank\" rel=\"noreferrer noopener\">it can be a massive pain<\/a>. But you can avoid all this frustration by making sure your appointment-scheduling software has a two-way sync with your calendars.<\/p>\n\n\n\n<p>This means that whenever an appointment is scheduled through a piece of software, it\u2019s automatically added to your calendar.&nbsp;<\/p>\n\n\n\n<p>So whatever calendar tools you use at work or in your personal life, your appointments can be smoothly incorporated into the rest of your schedule.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Women-synchronised-swimming-in-pool-.jpg\" alt=\"Synchronised swimming representing synchronised workflows\" class=\"wp-image-10124\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Women-synchronised-swimming-in-pool-.jpg 1000w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Women-synchronised-swimming-in-pool--300x200.jpg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Women-synchronised-swimming-in-pool--768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Appointment reminders<\/h2>\n\n\n\n<p>We\u2019ve all been there. You like to plan ahead, and you pride yourself on never being late to meetings, but sometimes you get so focused on a task that you become oblivious to time passing until\u2026 oh no!<\/p>\n\n\n\n<p>Lateness is not only a problem for individual employees, it\u2019s also contagious, with studies showing that <a href=\"https:\/\/www.hbs.edu\/faculty\/Pages\/item.aspx?num=62871\" target=\"_blank\" rel=\"noreferrer noopener\">one employee\u2019s lateness<\/a> can often \u201cspill over\u201d onto their coworkers.<\/p>\n\n\n\n<p>Luckily, email or SMS appointment reminders can help ensure you don\u2019t miss that oh-so-important meeting and make a terrible impression, or set a poor example for your colleagues. As a result, it\u2019s worth ensuring your appointment-scheduling software includes reminders as standard.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"701\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Appoiuntment-reminder-appearing-on-phone.jpg\" alt=\"Appointment reminder from appointment scheduling software on smartphone\" class=\"wp-image-10121\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Appoiuntment-reminder-appearing-on-phone.jpg 1000w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Appoiuntment-reminder-appearing-on-phone-300x210.jpg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Appoiuntment-reminder-appearing-on-phone-768x538.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Integrations<\/h2>\n\n\n\n<p>The modern business tech stack is more important than ever and every business uses a different mix of tools. In fact, <a href=\"https:\/\/pipeline.zoominfo.com\/sales\/build-tech-stack\" target=\"_blank\" rel=\"noreferrer noopener\">one study<\/a> found that the average company uses a staggering 75 different technologies.<\/p>\n\n\n\n<p>To ensure your appointment-scheduling software is as useful as possible, it\u2019s crucial to make sure it integrates with all the tools your business uses. Sure, it might play nicely with Microsoft Teams. But does it work with Slack? Or what about Zoom? What if one of your clients insists on having a Webex?<\/p>\n\n\n\n<p>The more tools your appointment scheduling software integrates with, the easier your life is going to be.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Hands-holding-machine-cogs.jpg\" alt=\"Hands holding cogs representing tools working together\" class=\"wp-image-10122\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Hands-holding-machine-cogs.jpg 1000w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Hands-holding-machine-cogs-300x200.jpg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2023\/05\/Hands-holding-machine-cogs-768x512.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Personalisation<\/h2>\n\n\n\n<p>Every business is different, and no tool is going to offer a one-size-fits-all solution that works for everyone. That\u2019s why choosing an appointment-scheduling tool you can <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/ch\/Documents\/consumer-business\/ch-en-consumer-business-made-to-order-consumer-review.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">personalise and customise<\/a> is so important.<\/p>\n\n\n\n<p>Can you add your own team name? Or a welcome message? What about avatars that express your team\u2019s personality? Or templates that reflect your own brand visual identity?<\/p>\n\n\n\n<p>The best appointment-scheduling software should allow you to personalise and optimise your own experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Diary-and-coffee-on-table-for-appointment-scheduling-1024x684.jpg\" alt=\"Paper diary and coffee on table representing time-based call handling\" class=\"wp-image-9447\" srcset=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Diary-and-coffee-on-table-for-appointment-scheduling-1024x684.jpg 1024w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Diary-and-coffee-on-table-for-appointment-scheduling-300x200.jpg 300w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Diary-and-coffee-on-table-for-appointment-scheduling-768x513.jpg 768w, https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/04\/Diary-and-coffee-on-table-for-appointment-scheduling.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Ok, we\u2019re biased, but we think <a href=\"https:\/\/www.answerconnect.co.uk\/services\/appointment-scheduling\" target=\"_blank\" rel=\"noreferrer noopener\">our appointment-scheduling software<\/a> is as good as it gets. It lets your customers book appointments anywhere and helps you make the best use of your most valuable resource \u2013 your time.<\/p>\n\n\n\n<p>Interested? Learn more about our prices and plans <a href=\"https:\/\/www.answerconnect.co.uk\/view-pricing\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Appointments are a vital aspect of business. But how do you choose the best appointment-scheduling software for your small business?<\/p>\n","protected":false},"author":6,"featured_media":10128,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[102,100,103,56],"class_list":["post-10119","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-answerconnect-services","tag-appointment-booking","tag-appointment-scheduling-service","tag-online-scheduling-service","tag-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What&#039;s the best small business appointment-scheduling software?<\/title>\n<meta name=\"description\" content=\"Appointments are a vital aspect of business. 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