Done<\/strong>.<\/li>\n<\/ol>\n\n\n\nTo select a Custom<\/strong> status, you\u2019ll be asked to specify the duration. Select from:<\/p>\n\n\n\n\nUntil further notice<\/li>\n\n\n\n For one hour<\/li>\n\n\n\n For two hours<\/li>\n\n\n\n Set your own custom time.<\/li>\n<\/ul>\n\n\n\nDid you know: You can double-tap your status to switch between available and unavailable.<\/span><\/strong><\/p>\n\n\n\nConnect<\/h2>\n\n\n\nWhat is it?<\/h3>\n\n\n\n The Connect tab lists all your 1:1 messages with contacts. Send clients an SMS directly through the app using your Business Number.<\/p>\n\n\n\n
To send an SMS to a client:<\/p>\n\n\n\n
\nHit the Plus<\/strong> button at the top right<\/li>\n\n\n\nSelect New SMS<\/strong><\/li>\n\n\n\nAdd a new numberPlus<\/strong> button to select from your contact list<\/li>\n\n\n\nType your message and hit Send<\/strong><\/li>\n<\/ol>\n\n\n\nOne-to-One Direct Messaging<\/strong><\/h4>\n\n\n\nGive your team access to an instant messaging channel and enhance communication with direct 1:1 messaging.<\/p>\n\n\n\n
Search your contacts:<\/p>\n\n\n\n
\nHit the Plus<\/strong> in the top right corner.<\/li>\n\n\n\nSelect from your list of teammates or type the name of people you want to add in the Search Bar<\/strong> and select their names from the dropdown list.<\/li>\n<\/ol>\n\n\n\nDon\u2019t see your contact in the dropdown list? You can only connect with other people from your organisation who have access to the app.<\/p>\n\n\n\nGroup Chat<\/strong><\/h4>\n\n\n\nCreate custom group chats with team members for ongoing projects. Add and remove team members and manage teams, departments and even individual projects through one channel.<\/p>\n\n\n\n
To create a new Group, simply:<\/p>\n\n\n\n
\nHit the Plus<\/strong> in the top right corner<\/li>\n\n\n\nSelect Create New Group<\/strong><\/li>\n\n\n\nEnter the Group Name<\/strong>.<\/li>\n\n\n\nSelect from your list of team members Type the name of people you want to add <\/li>\n\n\n\n Select their name from the dropdown list.<\/li>\n<\/ol>\n\n\n\nDid you know: You can add other people to the Group after creation.<\/span><\/strong><\/p>\n\n\n\nFile management made easy<\/strong><\/h4>\n\n\n\nSend and receive file attachments direct through chats to centralise your resources. Just hit the paper clip to add local files from your computer, or share links directly through the chat.<\/p>\n\n\n\n
To attach a file in a Chat:<\/p>\n\n\n\n
\nGo to the Chat through which you want to send the file<\/li>\n\n\n\n Hit the paperclip icon beneath the text area<\/li>\n\n\n\n Choose the file you wish to add<\/li>\n\n\n\n Hit Enter<\/strong><\/li>\n<\/ol>\n\n\n\nSet reminders for messages<\/h4>\n\n\n\n Just as you can set reminders on messages in your Inbox, you can also set reminders for messages you receive in your Connect tab. <\/p>\n\n\n\n
This is particularly useful when you’re busy and don’t want to reply to a message, but don’t want to forget about it.<\/p>\n\n\n\n
To set a reminder on a Connect message from a friend or colleague:<\/p>\n\n\n\n
\nLong hold to select the message you want to set a reminder for<\/li>\n\n\n\n Click the icon Select the time you want to receive a reminder from the dropdown options or select Custom<\/strong> to set your own reminder time.<\/li>\n\n\n\nHit Set Reminder<\/strong>.<\/li>\n<\/ul>\n\n\n\nCalls<\/h2>\n\n\n\nWhat is it?<\/h3>\n\n\n\n Use the Phone<\/strong> tab to contact customers and colleagues on the go.<\/p>\n\n\n\nVerify Business Number ID<\/strong><\/h4>\n\n\n\n\nTo use the phone feature in your AnswerConnect app, you must verify your phone number.<\/li>\n\n\n\n Log in to the mobile app. You will then be prompted to verify your phone number.<\/li>\n\n\n\n After entering your mobile phone number, you will then receive a text message verification code.<\/li>\n\n\n\n Enter the verification code. The phone feature is now enabled.<\/li>\n<\/ol>\n\n\n\nInstant contact<\/strong><\/h4>\n\n\n\nTo call customers directly through the Calls<\/strong> tab, you must have a Business Number connected to your account. You can request a Business Number<\/strong>* directly through the app. Once a number has been assigned to you, there are two ways to call via the calls tab:<\/p>\n\n\n\n\nUse the dial pad and input any number. Your call will be made directly from your assigned business number. Call a customer from your contacts list. Simply select contacts and choose a customer profile to load. <\/li>\n\n\n\n From their profile, you can click the call button to make a direct call from your Business Number.<\/li>\n<\/ol>\n\n\n\nAdd New Contacts<\/strong><\/h4>\n\n\n\nTo add a new contact from your team:<\/p>\n\n\n\n
\nSelect Contacts<\/strong> from your Phone tab<\/li>\n\n\n\nSelect New Contact<\/strong><\/li>\n\n\n\nEnter the contact\u2019s details<\/li>\n\n\n\n Hit Save<\/strong><\/li>\n<\/ol>\n\n\n\nDid you know: You can still call from a personal number even if you have a Business Number. Long press the number you want to call. You\u2019ll be prompted to choose the number (Business Number or Carrier) from which you wish to dial.<\/span><\/strong><\/p>\n\n\n\nMore<\/h2>\n\n\n\nWhat is it?<\/h3>\n\n\n\n Customise your AnswerConnect app to suit you. Edit your account details and tailor your profile to keep everyone in the loop.<\/p>\n\n\n\n
My profile<\/h4>\n\n\n\n From here you can see your contact details, position and contact details.<\/p>\n\n\n\n
To update your working hours:<\/p>\n\n\n\n
\nSelect My Profile<\/strong><\/li>\n\n\n\nHit Working Hours<\/strong><\/li>\n\n\n\nClick Edit working hours<\/strong><\/li>\n\n\n\nChoose which days of the week you\u2019re available and edit your start and end times.<\/li>\n<\/ol>\n\n\n\nMy Directory<\/h4>\n\n\n\nMy Teams<\/h5>\n\n\n\n See all the Teams you are a part of. Click on a team name to see who’s in that Team.<\/p>\n\n\n\n
Contacts<\/h5>\n\n\n\n See all the phone numbers and saved contacts in your account.<\/p>\n\n\n\n
To read more about a contact, click the information button next to the contact.<\/p>\n\n\n\nCompany details<\/h4>\n\n\n\n See your working days and hours.<\/p>\n\n\n\n
To update your working days or hours, <\/p>\n\n\n\n
\nClick the pencil at the top right.<\/li>\n\n\n\n Select open 24\/7 Choose the days of the week you\u2019re available and edit your start and end times.<\/li>\n<\/ol>\n\n\n\nSelect your start and end hours by clicking the From<\/strong> and To<\/strong> times or add your own custom hours.<\/p>\n\n\n\nSettings<\/h2>\n\n\n\n Update your notification settings, view terms and conditions and log out of the app.<\/p>\n\n\n\n
To update your notification settings:<\/p>\n\n\n\n
\nGo to Notification<\/strong><\/li>\n\n\n\nSelect fromAll<\/strong>: Receive all notificationsFocus Mode<\/strong>: Only be notified when you\u2019re directly messaged or tagged in a messageNone<\/strong>: Stop all notifications through your app<\/li>\n<\/ol>\n\n\n\nManage Contacts<\/h3>\n\n\n\n Add new callers, manage existing contacts, and verify contacts to help your live receptionists identify return callers.<\/p>\n\n\n\n
\nSelect Manage Contacts<\/strong><\/li>\n\n\n\nSelect New contact<\/strong><\/li>\n\n\n\nEnter their details <\/li>\n\n\n\n Hit Save<\/strong><\/li>\n<\/ol>\n\n\n\nManage team<\/h4>\n\n\n\n Add new callers, manage existing contacts, and verify contacts to help your live receptionists identify return callers.<\/p>\n\n\n\n
\nSelect Manage Team<\/strong><\/li>\n\n\n\nSelect New contact<\/strong><\/li>\n\n\n\nEnter their details <\/li>\n\n\n\n Hit Save<\/strong><\/li>\n<\/ol>\n\n\n\nDid you know: Looking to get some focused time? You can configure your notification preferences to control how and when you receive updates.<\/span><\/strong><\/p>\n\n\n\nHelp and Support<\/h3>\n\n\n\n Send feedback: <\/strong>Give feedback on the app and any aspects of the service to continually improve your service.<\/p>\n\n\n\nTo give feedback:<\/p>\n\n\n\n
\nGo to Help and Support<\/strong><\/li>\n\n\n\nHit Send Feedback<\/strong><\/li>\n\n\n\nWrite your comment(s) and hit Send<\/strong><\/li>\n<\/ol>\n\n\n\nReport a problem: <\/strong>Experiencing an issue? Report a problem directly to our support team.<\/p>\n\n\n\nTo report a problem:<\/p>\n\n\n\n
\nGo to Help and Support<\/strong><\/li>\n\n\n\nHit Send Feedback<\/strong><\/li>\n\n\n\nChoose Problem<\/strong> and type your feedback in the text box.<\/li>\n\n\n\nHit Send<\/strong>.<\/li>\n<\/ol>\n\n\n\nSecure<\/h2>\n\n\n\n The AnswerConnect app is your dedicated portal to your business. Nobody outside of your organisation can access this information. The AnswerConnect Mobile app comes with several security features to protect your confidential information.<\/p>\n\n\n\n
Peer-to-peer encryption<\/strong>: All your chats are encrypted, so all your interactions stay secure.<\/p>\n\n\n\nWhat is a Business Number and do you need one for your business?<\/strong><\/h2>\n\n\n\nA Business Number is a unique phone number provided by AnswerConnect, through which all calls to your virtual receptionists will be directed.<\/p>\n\n\n\n
When you first sign up to AnswerConnect, all calls will be directed through your specified Business Number. To request a new Business Number:<\/p>\n\n\n\n
\nGo to Calls<\/strong><\/li>\n\n\n\nClick Request access<\/strong><\/li>\n\n\n\nThis will trigger a request to your client account rep. <\/li>\n<\/ol>\n\n\n\nYour CAM will get in touch with you to confirm the area code you require.<\/p>\n\n\n\n
Once confirmed, your CAM will assign the number to you and notify you.<\/p>\n\n\n\n
\nLog out<\/strong> and log in<\/strong> to your app.<\/li>\n\n\n\nOn login, you will be prompted to verify your password. Enter your mobile number.<\/li>\n\n\n\n Submit<\/strong> the One Time Password.<\/li>\n<\/ol>\n\n\n\nThe Business Line will be activated and you can start making place calls from your mobile app.<\/p>\n\n\n\n
Make the most of your mobile app<\/h2>\n\n\n\n Now you have access to your account, anywhere. With the AnswerConnect Mobile App, you can manage all your opportunities from one place. That means more time to focus on your work and more freedom to grow your business.<\/p>\n","protected":false},"excerpt":{"rendered":"
Your AnswerConnect account comes with free access to your own dedicated mobile app. So what is the AnswerConnect App, and how do you use it?<\/p>\n","protected":false},"author":6,"featured_media":9490,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[110,111,115,112],"class_list":["post-9463","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources","tag-answerconnect-app","tag-mobile-app","tag-resources","tag-ultimate-guide"],"yoast_head":"\n
The Ultimate Guide to Your AnswerConnect Mobile App<\/title>\n<meta name=\"description\" content=\"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Ultimate Guide to Your AnswerConnect Mobile App\" \/>\n<meta property=\"og:description\" content=\"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"AnswerConnect UK Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-04T11:40:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-14T12:15:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1640\" \/>\n\t<meta property=\"og:image:height\" content=\"924\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ben Graham\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"The Ultimate Guide to Your AnswerConnect Mobile App\" \/>\n<meta name=\"twitter:description\" content=\"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ben Graham\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/\",\"url\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/\",\"name\":\"The Ultimate Guide to Your AnswerConnect Mobile App\",\"isPartOf\":{\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg\",\"datePublished\":\"2021-05-04T11:40:35+00:00\",\"dateModified\":\"2024-03-14T12:15:08+00:00\",\"author\":{\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/867099749447b9a134aa448a91833a7b\"},\"description\":\"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?\",\"breadcrumb\":{\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage\",\"url\":\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg\",\"contentUrl\":\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg\",\"width\":1640,\"height\":924,\"caption\":\"Woman using her AnswerConnect app\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.answerconnect.co.uk\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Ultimate Guide to Your AnswerConnect Mobile App\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/#website\",\"url\":\"https:\/\/www.answerconnect.co.uk\/blog\/\",\"name\":\"AnswerConnect UK Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.answerconnect.co.uk\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/867099749447b9a134aa448a91833a7b\",\"name\":\"Ben Graham\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/ded63a59e83a4fdd2a2d75462c5151f9?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/ded63a59e83a4fdd2a2d75462c5151f9?s=96&d=mm&r=g\",\"caption\":\"Ben Graham\"},\"url\":\"https:\/\/www.answerconnect.co.uk\/blog\/author\/ben-graham\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The Ultimate Guide to Your AnswerConnect Mobile App","description":"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/","og_locale":"en_US","og_type":"article","og_title":"The Ultimate Guide to Your AnswerConnect Mobile App","og_description":"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?","og_url":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/","og_site_name":"AnswerConnect UK Blog","article_published_time":"2021-05-04T11:40:35+00:00","article_modified_time":"2024-03-14T12:15:08+00:00","og_image":[{"width":1640,"height":924,"url":"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg","type":"image\/jpeg"}],"author":"Ben Graham","twitter_card":"summary_large_image","twitter_title":"The Ultimate Guide to Your AnswerConnect Mobile App","twitter_description":"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?","twitter_image":"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg","twitter_misc":{"Written by":"Ben Graham","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/","url":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/","name":"The Ultimate Guide to Your AnswerConnect Mobile App","isPartOf":{"@id":"https:\/\/www.answerconnect.co.uk\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage"},"image":{"@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage"},"thumbnailUrl":"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg","datePublished":"2021-05-04T11:40:35+00:00","dateModified":"2024-03-14T12:15:08+00:00","author":{"@id":"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/867099749447b9a134aa448a91833a7b"},"description":"Your AnswerConnect account comes with free access to the AnswerConnect Mobile App. So what is the AnswerConnect App, and how do you use it?","breadcrumb":{"@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#primaryimage","url":"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg","contentUrl":"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Ultimate-Guide-Template-Mobile-App.jpg","width":1640,"height":924,"caption":"Woman using her AnswerConnect app"},{"@type":"BreadcrumbList","@id":"https:\/\/www.answerconnect.co.uk\/blog\/resources\/answerconnect-mobile-app-ultimate-guide\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.answerconnect.co.uk\/blog\/"},{"@type":"ListItem","position":2,"name":"The Ultimate Guide to Your AnswerConnect Mobile App"}]},{"@type":"WebSite","@id":"https:\/\/www.answerconnect.co.uk\/blog\/#website","url":"https:\/\/www.answerconnect.co.uk\/blog\/","name":"AnswerConnect UK Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.answerconnect.co.uk\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/867099749447b9a134aa448a91833a7b","name":"Ben Graham","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.answerconnect.co.uk\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/ded63a59e83a4fdd2a2d75462c5151f9?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ded63a59e83a4fdd2a2d75462c5151f9?s=96&d=mm&r=g","caption":"Ben Graham"},"url":"https:\/\/www.answerconnect.co.uk\/blog\/author\/ben-graham\/"}]}},"_links":{"self":[{"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/posts\/9463"}],"collection":[{"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=9463"}],"version-history":[{"count":14,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/posts\/9463\/revisions"}],"predecessor-version":[{"id":10382,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/posts\/9463\/revisions\/10382"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/media\/9490"}],"wp:attachment":[{"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=9463"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=9463"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.answerconnect.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=9463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"Man](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/03\/Man-waiting-impatiently-on-hold-on-call-1024x683.jpg\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Add-note@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Add-feedback@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/09\/Business-line-request-prompt-in-mobile-screen-520x1024.jpg\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/text-prospect@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Verify-contact@2x-1.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Call-Recordings@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Keep-everyone-in-the-loop@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Connect-2@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Group-Chat@2x.png\")
<\/figure>\n\n\n\n![\"Screenshot](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/File-attachment@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Reminder-icon.png\"){kind=icon}
<\/li>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/07\/You-have-not-placed-any-calls-yet-mobile-window-520x1024.jpg\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/09\/Business-line-request-prompt-2-520x1024.jpeg\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Working-Hours@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/I-information-symbol.jpg\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Settings-notification@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Verify-contact@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Manage-Team@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Feedback-2@2x.png\")
<\/figure>\n\n\n\n![\"\"](\"https:\/\/storage.googleapis.com\/answerconnectbloguk\/1\/2021\/05\/Problem@2x.png\")
<\/figure>\n\n\n\n