{"id":217,"date":"2022-05-20T12:32:02","date_gmt":"2022-05-20T12:32:02","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=217"},"modified":"2022-08-19T15:26:50","modified_gmt":"2022-08-19T15:26:50","slug":"franconnect-integration","status":"publish","type":"post","link":"https:\/\/www.answerconnect.co.uk\/help-centre\/integrations\/franconnect-integration\/","title":{"rendered":"FranConnect Integration"},"content":{"rendered":"\n

What does the integration do?<\/p>\n\n\n\n

The integration creates a new Lead in FranConnect when your virtual receptionist takes a message for your business.<\/p>\n\n\n\n

Activating the Integration<\/h2>\n\n\n\n

From your AnswerConnect app:<\/p>\n\n\n\n

  1. Click Settings<\/strong><\/li>
  2. Select Advanced Settings<\/strong><\/li>
  3. Select Integrations<\/strong>.<\/li>
  4. Choose the FranConnect integration card.<\/li>
  5. Click Integrate<\/strong><\/li><\/ol>\n\n\n\n

    Connecting Your Accounts<\/h2>\n\n\n\n

    Enter your FranConnect username and password to connect with AnswerConnect.<\/p>\n\n\n\n

    Click the edit icon<\/strong> next to the account to name your account.<\/p>\n\n\n\n

    Then, click Continue<\/strong>.<\/p>\n\n\n\n

    Select the target FranConnect list where you want Leads exported and click Continue<\/strong>.<\/p>\n\n\n\n

    Map the message fields to their corresponding FranConnect attributes and click Continue.<\/strong><\/p>\n\n\n\n

     Mandatory fields are marked with a red asterisk.<\/strong><\/h5>\n\n\n\n

    Next, click the Test button<\/strong> to verify the attributes are mapped correctly. Successful mapping will activate the integration.<\/p>\n\n\n\n

    Deactivating the Integration<\/h2>\n\n\n\n

    To deactivate the integration:<\/p>\n\n\n\n

    1. Go to Settings<\/strong><\/li>
    2. Select Advanced Settings<\/strong><\/li>
    3. Click Integrations<\/strong><\/li>
    4. Choose the FranConnect integration card<\/li>
    5. Click Deactivate<\/strong><\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"

      What does the integration do? The integration creates a new Lead in FranConnect when your virtual receptionist takes a message for your business. Activating the Integration From your AnswerConnect app:…<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,34],"tags":[],"class_list":["post-217","post","type-post","status-publish","format-standard","hentry","category-integrations","category-integration"],"yoast_head":"\nFranConnect Integration - Help Centre | AnswerConnect UK<\/title>\n<meta name=\"description\" content=\"Have you used our FranConnect Integration? 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