{"id":221,"date":"2022-05-20T12:34:37","date_gmt":"2022-05-20T12:34:37","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=221"},"modified":"2022-08-19T15:14:28","modified_gmt":"2022-08-19T15:14:28","slug":"how-do-i-add-live-chat-to-my-website","status":"publish","type":"post","link":"https:\/\/www.answerconnect.co.uk\/help-centre\/live-chat\/how-do-i-add-live-chat-to-my-website\/","title":{"rendered":"How do I add live chat to my website?"},"content":{"rendered":"\n<p>To add live chat to your website for your virtual receptionists to answer chats on your behalf:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to the AnswerConnect App<\/li><li>Go to <strong>Settings<\/strong><\/li><li>Select <strong>Live Chat<\/strong> from the left sidebar<\/li><li>Click <strong>Activate<\/strong><\/li><li>A client service representative will contact you within 24 hours via the telephone number you provided upon signup.<\/li><li>The client service representative will give you a demo of the live chat feature, provide instructions on how to add live chat and then assist with installation.<br><\/li><\/ol>\n\n\n\n<p>If you don\u2019t answer: we\u2019ll email your special code to the email address you provided upon signup with instructions to add the code to the back end of your website. The email will include an appointment booking link. Click the link and schedule an appointment with our client services team at a time that suits you.<\/p>\n\n\n\n<p>To add live chat to your website to answer chats yourself:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to the AnswerConnect App<\/li><li>Go to <strong>Settings<\/strong><\/li><li>Select <strong>Live Chat<\/strong> from the left sidebar<\/li><li>Click <strong>Activate<\/strong><\/li><li>You will receive your special code via email with instructions to add the code to the back end of your website<\/li><\/ol>\n\n\n\n<p>Note: To activate Live Chat, you need to have a website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To add live chat to your website for your virtual receptionists to answer chats on your behalf: Go to the AnswerConnect App Go to Settings Select Live Chat from the&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10,35],"tags":[],"class_list":["post-221","post","type-post","status-publish","format-standard","hentry","category-live-chat","category-live-chat-category"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I add live chat to my website? 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