{"id":307,"date":"2022-05-30T14:17:38","date_gmt":"2022-05-30T14:17:38","guid":{"rendered":"https:\/\/www.answerconnect.co.uk\/helpcentre\/?p=307"},"modified":"2022-09-09T16:33:41","modified_gmt":"2022-09-09T16:33:41","slug":"how-can-i-change-my-plan-2","status":"publish","type":"post","link":"https:\/\/www.answerconnect.co.uk\/help-centre\/app\/how-can-i-change-my-plan-2\/","title":{"rendered":"How can I change my plan?"},"content":{"rendered":"\n<p>You can change your plan through your AnswerConnect App at any time.*<\/p>\n\n\n\n<p>If you expect to consistently exceed your current plan minutes, a plan upgrade is probably a good idea.<\/p>\n\n\n\n<p>If you&#8217;ve just exceeded your plan minutes for a month or two, but don&#8217;t think that call volume will last, you might be better off sticking with the plan you have.<\/p>\n\n\n\n<p>If you&#8217;d like to change your plan:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to Settings in your <a rel=\"noreferrer noopener\" href=\"https:\/\/access.answerconnect.co.uk\/web\" target=\"_blank\">AnswerConnect App<\/a>.<\/li><li>Go to Billing &amp; Reports.<\/li><li>Choose <strong>Change Plan<\/strong> from <strong>Plan Details<\/strong>.<\/li><li>Select the plan you want based on the number of minutes required.<\/li><li>Choose any additional features from Addons.<\/li><li>When you&#8217;ve selected your plan, click <strong>Confirm<\/strong>.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"764\" src=\"https:\/\/storage.googleapis.com\/anctukhelpcentre\/1\/2022\/08\/How-can-I-change-my-plan-1024x764.png\" alt=\"\" class=\"wp-image-571\" srcset=\"https:\/\/storage.googleapis.com\/anctukhelpcentre\/1\/2022\/08\/How-can-I-change-my-plan-1024x764.png 1024w, https:\/\/storage.googleapis.com\/anctukhelpcentre\/1\/2022\/08\/How-can-I-change-my-plan-300x224.png 300w, https:\/\/storage.googleapis.com\/anctukhelpcentre\/1\/2022\/08\/How-can-I-change-my-plan-768x573.png 768w, https:\/\/storage.googleapis.com\/anctukhelpcentre\/1\/2022\/08\/How-can-I-change-my-plan.png 1046w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>*You can change your plan at any time, however, you are responsible for any changes and the additional charges upgrading to a higher plan will incur. However, our team are always on hand to help you if you\u2019re unsure.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can change your plan through your AnswerConnect App at any time.* If you expect to consistently exceed your current plan minutes, a plan upgrade is probably a good idea&#8230;.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45,8],"tags":[],"class_list":["post-307","post","type-post","status-publish","format-standard","hentry","category-account-setting","category-app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How can I change my plan? - Help Centre | AnswerConnect UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.answerconnect.co.uk\/help-centre\/app\/how-can-i-change-my-plan-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I change my plan? 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