Telephone Answering Service.

How it works.

• 1.Tell us about your business.

  We'll work with you to build responses for your customer enquiries.

  Setting up your account is simple. We'll ask you about the common reasons why people call or chat with your business.

  Whether it's new leads, current customers, or other contacts, you choose the words they hear. We work with you to determine their needs and build custom responses for each.

  You are always in control of how we greet and interact with your callers and web visitors.

• 2.Start forwarding your calls.

  Our friendly receptionists engage and interact with your leads and customers, 24/7.

  Once you're set up, you can start forwarding your calls and chats to us straight away.

  Our receptionists can provide information about your business, schedule appointments, place orders, or leave messages for you.

  You can update your preferences about how we greet and interact with your customers at any time. As we get to know you, we'll make suggestions to improve your call flow.

• 3.Get instant notifications.

  See details of your interactions via our app, SMS, or email.

  Records of every customer call and chat are available at any time through the mobile or desktop app, email, or SMS. We can also integrate with your current systems.

  You'll get instant notifications of your interactions and can view chat transcripts or listen back to calls yourself.