Discover more about the
services we offer.
Why it works.
Never miss an opportunity when clients call.
Capture every lead
Be there for your prospective customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office, or Anywhere.
Know your callers
We recognise your returning callers for a personalised experience.
Manage your calls
Busy? Have an important meeting? We've got you covered.
Live Answering Services
based in the UK.
Reliable 24/7 telephone answering
With a team of virtual receptionists answering your calls 24/7/365, callers get exceptional customer service anytime.
Unparalleled on-site support
Engage visitors, offer real-time responses and guide leads through your website with our easy to integrate chat widget.
Lead capture and qualification
You need to prioritise the right opportunities. Let your virtual receptionists qualify your leads while you focus on converting the best for your business.
We can book appointments on your behalf. Choose to use your own calendar or get free access to our secure booking platform.
Give callers sector-specific responses with a telephone answering team specialised to your industry.
Harness the power of a 24/7 order management solution to guide your customers through the purchase journey.
Track engagement anywhere
View messages, and follow up on new opportunities Anywhere using the AnswerConnect mobile app.
Business telephone number
Keep your work and personal life separate and call clients Anywhere with a secure Business ID.
Join AnswerConnect to enjoy:
See every new engagement.
See every new message, track usage and follow up on the latest opportunities Anywhere.
Manage your account.
Manage your account, customise your scripts and update your plans, anytime.
Connect with colleagues and clients.
Connect with colleagues and clients via secure video-calls to manage projects and offer face to face demos.
Convert passive visitors to active customers.
Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.
The voice (and ears) of
Our friendly virtual receptionists are an extension of your business.
From call answering to lead qualification, our agents combine expertise, efficiency and empathy to provide a consistently professional service.
Tell us about your business, your customers and your goals. We work with you to create call flows to give your clients the best experience.
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or email.
Integrate with ease.
We plug in seamlessly with the tools you use every day.
Appointments, meetings and scheduling Anywhere.
Automatically map call data into your CRM fields.
Automatically send your call data to your CRM.
Your customer information and messages in one place.
Plug into 400+ CRMs and set custom triggers and events.
Want to hear
Share your company name and we'll
give you a unique freephone number.
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Experience what your customers will hear. Call us now and we'll answer in your company name.
Join other happy customers.
Call today to discover why other businesses have chosen us.
Find the right plan for your business.
What is a Telephone Answering Service?
A telephone answering service is a specialist B2B service provider that answers calls on behalf of your business. A team of virtual receptionists answer calls and live chat messages as if they were in your office.
How do I choose a Telephone Answering Service?
Just as your business is unique, there are a range of Telephone Answering Services, each with varying services. Consider your objectives, sales flow and current outreach process. AnswerConnect offers a range of bespoke solutions, including various additional services like live web support, lead qualification and appointment scheduling. You can adjust the number of minutes you require each month and add new services at no extra cost.
Are you a call centre?
No. All our telephone answering team work from their respective home offices. That means the network isn't vulnerable to service outages or natural disasters. And because our UK-based virtual receptionists work on a distributed shift-model, your callers receive a friendly response whenever they call.
Does my business need a Telephone Answering Service?
If you're having trouble answering calls, following up with enquiries or generally engaging with leads and clients, then an answering service is an invaluable support tool for your business.
How does a Telephone Answering Service work?
A telephone answering service is essentially a virtual customer support team. You can choose to direct your overflow, after hours or all calls to your virtual receptionists. We work with you to create custom scripts based on common call types. You and your team can view and respond to calls, messages and live chat conversations through the AnswerConnect App.
How will you work with my business?
We work with your current team and design call scripts to respond to common customer queries. If you already have a receptionist team, you can choose an out of hours call centre solution, or simply opt for us to handle your overflow calls.
Are you based in the UK?
Yes, all our receptionists are based around the UK, so you can give callers a localised call experience every time.
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