Lead capture is a 24/7 job. But businesses still struggle to respond to every caller. Could a virtual call centre hold the key to winning more leads?
As more and more companies introduce learning into their workday, some businesses are going beyond professional resources. Read on to discover how an employee book club could improve employee wellbeing and change your business for the better.
With businesses mulling a return to the office, many will be seeking to maintain at least part of their work from home routine. But to do that, you need the right tools.
Call forwarding is essential for customer support, but with so many options, how do you choose the right configurations for your business?
Working anywhere comes with both advantages and challenges. Status updates are a powerful tool to help you and your team work together, anywhere. So how do they work?
At AnswerConnect, our team work Anywhere. But we're also local to you. So how does that work, and what does that mean for your business?
By speaking as one voice, we can be louder than we would be on our own. That's why we stand with our LQBTQ+ family.
Businesses recognise the importance of giving back to their local community. With an employee volunteer program, they can make a lasting difference today.
