Information Technology & Manufacturing Telephone Answering Service.

Around the clock, cutting edge, services

Software companies, IT technical support providers, and manufacturing operations need smart, constant support. That's why companies like yours choose AnswerConnect for 24/7/365 live coverage via telephone, email, and web chat.

  • IT Services Support

    We provide Level 1 technical support via telephone, chat, and email 24/7/365.

  • Help Desk

    Product support 24/7/365 for frustrated customers facing challenges.

  • Manufacturing

    Our professionalism and capability boosts your company with every call.

  • Technical Support

    We partner with technical support companies like yours to extend your workforce and coverage.

  • Software Providers

    We bring you multi-channel customer support delivered 24 hours per day, 7 days per week, 365 days per year.

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We take appointments for:

  • Law firms
  • Medical offices
  • Physical therapists
  • Spas
  • Hair salons
  • Massage therapists

Team Tech Associates chosen to work with our technology and manufacturing clients must complete additional training on terminology and industry knowledge before picking up a single call, in addition to having relevant technical backgrounds. AnswerConnect stands out from other answering service and call centre providers by offering a focused team of professionals whose sole job is supporting technology & manufacturing companies. Our technology allows you to choose the level of support you require for your business.

The bottom line: We're here 24 hours per day, 7 days per week, 365 days per year to support your company, your technicians and your customers. Exactly what that support entails is up to you.

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The story of the founder of Patagonia who brought doing good while making great products into the heart of a pioneering business.

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