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Call Centre Services for Small Businesses: 6 Questions to Ask Before You Choose

Looking for a solution for your customer support needs? A call centre service could offer the key - but how do you choose the right one for your small business?

Ben Graham
Oct 5, 2021 6 min read
call centre service
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Smiling receptionist on call to customer using custom call script

How to Create Your First Custom Call Answering Script

Key Call flow – The script used by your virtual receptionists to answer calls to your business. Your call flow denotes the various possible answers your virtual receptionists could give...

Ben Graham
Sep 22, 2021 9 min read
Office using recycling boxes as part of green business practices policy

5 Simple Tips To Embrace Green Business Practices

Businesses are one of the leading contributors to climate change. But, by implementing a range of green business practices, your company can help pave the path to a brighter future.

Ben Graham
Aug 24, 2021 7 min read
Three employees reading as part of employee reading club

How An Employee Book Club Can Benefit Your Teams’ Wellbeing

As more and more companies introduce learning into their workday, some businesses are going beyond professional resources. Read on to discover how an employee book club could improve employee wellbeing and change your business for the better.

Ben Graham
Jul 20, 2021 9 min read

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