Discover more about the
services we offer.
Why it works.
Never miss an opportunity when clients call.
Capture every lead
Be there for your prospective customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office, or Anywhere.
Know your callers
We recognise your returning callers for a personalised experience.
Manage your calls
Busy? Have an important meeting? We've got you covered.
What can a cost-effective virtual
receptionist service do for your business?
24/7 customer service
With a team of virtual receptionists supporting your business 24/7/365, customers can reach you, anytime.
Messages and voicemail
Choose when we take messages and how we answer. Create custom scripts to match your business goals and take control of your call intake.
Call forwarding and routing
We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.
Lead generation and qualification
Not all opportunities are created equal. Sort the wheat from the chaff with lead qualification and focus on converting the best leads.
Virtual receptionist appointment booking
With specialist training tailored to your industry our virtual receptionists give a professional response every time.
Process more payments and increase your bottom line with tactical order management. It's your own private digital call centre.
View every interaction, Anywhere
Log into your AnswerConnect portal to view messages, see your usage, and adjust your account settings anywhere.
UK Business number
Get a secure business line for your business. Keep your work and personal life separate with a dedicated business telephone number.
The voice of your business.
The best virtual receptionist service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
From lead qualification to 24/7 Live ChatSupport, they combine expertise, efficiency and empathy to give your customers consistently professional service.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.
Find the right plan for your business.
What is a virtual receptionist?
A virtual receptionist is a real person who answers calls on behalf of your business. Virtual receptionists essentially act as an in-office receptionist would.
How can a virtual receptionist service help me?
By outsourcing your support duties to a team of virtual receptionists, you can also offer 24/7 support to customers.
Are you a UK-based virtual receptionist service?
Yes. Our receptionists are based across the UK.
Do you provide virtual receptionist services for small businesses?
Yes. Our virtual customer support team specialise in providing services to small businesses across industries, including legal, healthcare, franchise and many more.
How do I receive my messages?
Your account comes with free access to your own AnswerConnect portal. From your portal, you can view all your calls, appointments and messages. You can also update your status based on availability and enjoy instant messaging with your colleagues.
Can't find the answer to your question? Call us now: 0800 802 1069
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