24/7 Construction
and Trades Answering Service.

Win more contracts with a call answering service
for your construction firm.

Plans & Pricing
Construction tradesman talking over phone

Why it works.

  • Capture lead

    Capture every lead

    Be there for your prospective
    customers. Anywhere, anytime.

  • casette recorder

    No voicemail, no bots

    Win more business with real people,
    not automated voices.

  • small phone with notification

    Manage my calls

    Busy? Working on completing a
    job? We've got you covered.

  • address book

    Know my callers

    We recognise your returning callers
    for a personalised experience.

  • finger print

    Unique to you

    No two businesses are the same.
    Your call flow is tailor-made for you.

  • puzzle piece

    CRM integration

    We integrate seamlessly with
    your current systems.

Cost-effective support for tradespeople.

How do you provide professional customer support without the overheads of hiring full‑time employees? For many tradespeople, that level of service is out of reach.

With a construction answering service, you can enjoy the benefits of 24/7 customer support, without the hiring, training, and staffing costs.

Smiling female construction worker

How we help you grow.

  • 24/7 customer support

    Whether you're at home, on-site or pricing a job, your virtual receptionists are ready to answer your calls and help you win more contracts.

  • Lead capture and qualification

    Your virtual receptionists can filter calls and pass the best opportunities directly to nominated members of your team.

  • Messages and voicemail

    We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.

  • Appointment booking

    With a secure online booking platform, your virtual receptionists can schedule appointments for quotes, site visits and more on behalf of your callers.

  • Call forwarding and routing

    Want to answer certain calls yourself? You can set up call forwarding to ensure we route specific inbound calls directly to you or your team.

  • Instant callback

    With automated triggers, your virtual receptionists can respond to queries and even follow up on opportunities on your behalf.

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Join other happy customers.

Call today to discover why other tradespeople choose us.

  • LFA Brickwork logo
  • ADB logo
  • Rigford logo
  • A Room outside logo
  • MGB electricals logo

Join AnswerConnect to enjoy:

  • AnswerConnect App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • AnswerConnect Portal

    Manage your account.

    Manage your account, customise your scripts and update your plans, anytime.

  • Teleport.Video

    Connect with colleagues and clients.

    Connect with colleagues via secure video calls and give clients one to one support for major projects, anywhere.

  • ChatSupport

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Answerconnect mobile app notifications Answerconnect portal desktop dashboard Teleport user interface Chatsupport user interface
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The voice (and ears) of
your business.

Whether you're a family plumbing business, a local landscaping company or a multinational construction firm, our friendly virtual receptionists are an extension of your business.

Our agents combine expertise, efficiency and empathy to provide a consistently professional service.

  • 1.Let's talk.

    Tell us about your business, your customers and your goals. We work with you to
    create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of customer interactions and follow up via the AnswerConnect mobile
    and desktop app.

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You’re in good company.

I love the service, and when I'm on holiday on the other side of the planet I'm still getting my inquiries and emailing back in my own time.

Neil Hessian
HessianCole

As a 24/7 family plumbing business, we would lose many new enquiries if it wasn't for AnswerConnect. They answer professionally and swiftly text the engineers the callers details. Highly recommend.

Jill Allison
EK Heating Group Ltd
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No Fixed Contract.

We don't need a commitment. We know you'll love our friendly service, our suite of tools, and all the new contracts you'll win.

Book an appointment to speak to our sales team at a time that works for you.

Book an appointment
male receptionist with headset taking calls

FAQs.

  • How long does your service take to set up?Arrow icon

    Setup varies according to requirements but your account will be set up with basic scripting within 10 mins of joining. Customised scripts are usually live within a few days. From finding the right plan for your business to your account going live, we keep you in the loop at all times.

  • Will I be locked into a contract?Arrow icon

    No. Your contract runs on a monthly rolling basis. You can opt-out at any time with no cancellation fees.

  • How can I check my calls and messages?Arrow icon

    You can check all calls and messages through the AnswerConnect mobile and Desktop app. You can review recordings of conversations, leave notes for your virtual receptionists and follow-up with leads directly through the app. You can even downgrade and upgrade your plan each month according to need.

  • How does AnswerConnect get to know my business? Arrow icon

    We work with your current team and design call flows to respond to your business needs. If you already have a receptionist team, you can choose an out of hours call answering service, or opt for us to handle your overflow calls.

  • Where are your receptionists based? Arrow icon

    Our virtual receptionists are based around the UK, so you can give callers an on-brand experience in every interaction.

  • How much does an answering service cost for a construction firm? Arrow icon

    We offer a range of scalable plans at different prices according to usage. Click here to view our plans and pricing.

Can't find the answer to your question? Call us now: 0800 802 1069 or email us at sales@answerconnect.co.uk

By submitting this form you agree to our privacy policy. We may email or call you to follow up. You can opt-out any time.

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No one is too small to make a difference

Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

000 000 trees! Grow with us >