Discover more about the
services we offer.
Answering Services for
the Healthcare Industry.
24/7 medical reception
Ensure every patient receives the same warm, professional response with an affordable healthcare answering service.
Urgent call handling
Choose the best urgent call handling procedure for your practice and never miss an emergency.
Out-of-hours medical reception
Your virtual medical receptionists follow your chosen call flow, provide information, and securely record patient messages, 24/7.
Client web access
Your online portal for all things AnswerConnect. Review messages, see call data, or adjust your script, Anywhere.
Email and chat
Add email and live chat support to your healthcare answering service to engage on-site visitors and offer 24/7 email support.
Enjoy free access to our appointment scheduling app, Setmore, or sync with the calendar of your choice.
Medical and Dental Practice
Doctors and dentists trust us to provide affordable answering service coverage for their practice. Already have an in-house medical reception team? Our overflow and out-of-hours services identify everything from routine questions to emergencies 24/7.
Private Hospitals, Care Homes & Clinics
Whether you're a private hospital, care home or clinic, give every caller a friendly, professional reply with your own virtual receptionist. Our medical answering service strives to keep your phone lines clear and your patients' data secure.
Our customer experience associates are specially trained in healthcare answering. From physician-specific call-transfers to appointment-setting via your approved scheduling app, we tailor the service to your needs.
Drive membership acquisition and increase retention with a health insurance answering service. Our virtual receptionists gather caller-information and website visitors to them into satisfied plan members.
Your live answering solution.
Our virtual receptionists are an extension of your business. They use your script, speak your language and understand your business goals, to give callers consistently on-brand service.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.
Why it works.
Never miss an opportunity when clients call.
Capture every lead
Be there for your prospective customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office, or Anywhere.
Know your callers
We recognise your returning callers for a personalised experience.
Manage your calls
Busy? Have an important meeting? We've got you covered.
AnswerConnect customers have helped us plant