Specialist Telephone
Answering Services
for your Industry

We're the only answering service with teams
of specialists dedicated to your industry.

Plans & Pricing

We specialise through teamwork.

AnswerConnect is one of the only answering services that segments our Business Support Associates into industry-specific teams. We believe that to support certain industries our associates require special attention and training in order for them to deliver superior client care. Some industry-specific areas we specialise in include:

  • E-Commerce

    24/7/365 multi-channel support for e-commerce operations that entice and lead customers to purchase.

  • Legal

    Solicitors and legal professionals turn to Team Legal for our call handling expertise and professional demeanor.

  • Healthcare Services

    Solutions for healthcare service providers such as doctors, hospitals, dentists, and pharmaceutical companies.

  • Finance & Insurance

    Finance professionals and insurance brokers hire us to answer calls, web chats, and emails with poise and professionalism.

  • Technology & Manufacturing

    Technology providers and manufacturing companies depend on AnswerConnect for a wide array of answering services.

  • Service Providers

    From construction companies to repair professionals, we answer calls and separate urgent calls from routine ones.

  • Property

    Estate agents, management companies and developers depend on AnswerConnect for back office support.

  • Marketing & Media

    Marketing companies generate leads and we partner with them to capture, grade, and manage those opportunities.

Business Support Associates begin their career on our general customer service team. After positive managerial reviews and demonstrated professionalism, associates are offered the opportunity to complete additional training and join an industry specific team. AnswerConnect's industry training focuses on understanding the overall industry landscape. This training enables us to better understand and deliver on our customer needs.

We offer clients the best of all worlds: industry-specific insight, flexibility, and professionalism.