24/7 Services.
Discover more about the
services we offer.
Why it works.
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Capture every lead
Be there for your prospective
customers. Anywhere, anytime. -
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No voicemail, no bots
Win more business with real people,
not automated voices. -
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Manage my calls
Busy? Have an important meeting?
We've got you covered. -
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Know my callers
We recognise your returning callers
for a personalised experience. -
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Unique to you
No two businesses are the same.
Your call flow is tailor-made for you. -
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CRM integration
We integrate seamlessly with
your current systems.
Do you need a call forwarding service?
Professionals spend an average of 2.9 hours a day handling calls. That’s equivalent to almost a week and a half of work, every month.
With advanced call forwarding, your team are free to focus on growing your business.
Give every caller a professional response.
We make sure every call reaches the right person at the right time. Choose where we route your inbound calls.
Call forwarding ensures every caller receives:
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Fast, timely responses
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Powerful professional service
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Empathetic engagement
The different types of call forwarding.
With a variety of call forwarding types, you can choose the system that works for you, or even use a combination for different situations.
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Automated call forwarding
Automated call forwarding enables you to forward your calls to us based on a set schedule. You decide when your calls go to your in-house staff and when they come to us.
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‘Find me’ call forwarding
Take control of over the call transfer process. With ‘Find-me’ call forwarding, we follow a forward-chain based on your designated call-list. If nobody is able to take the call, we automatically route the call to our virtual receptionists.
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Manual call forwarding
Choose to forward calls to us when you're in a meeting, on holiday, or just when you need a few hours to focus on an important project. Manual call forwarding simplifies the process, allowing you to manage your calls in a click.
FAQs.
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How do I forward my calls to AnswerConnect?
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You can start forwarding your calls to AnswerConnect with a few simple dial codes. Check out our full guide to learn about the different forwarding types and their respective codes.
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Does my business need a call forwarding service?
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A call forwarding service is essential for any business looking to streamline its call intake process. The main advantage of setting up call forwarding is that your business enjoys round-the-clock coverage via a professional extension of your office. Callers to your business never realise that they are speaking with someone outside the office.
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How do you get to know my business?
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We work with your current team and design call flows to respond to your business needs. If you already have a receptionist team, you can choose an out of hours call answering service, or opt for us to handle your overflow calls.
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What will my callers experience?
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That depends on the call forwarding types you choose. See the different call-types above to learn more about how they will affect your call flow and the caller experience. Regardless of which call forwarding processes you institute, your callers will receive a timely, professional response.
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How much does a call forwarding service cost?
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All our plans are based on minutes. Call forwarding is just one of many available services within these plans. To find the best plan for you, click here.
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Am I locked into a contract?
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No. Your contract runs on a monthly rolling basis. You can opt-out at any time with no cancellation fees.
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Are your receptionists based in the UK?
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Yes. All our virtual receptionists are based around the UK, so you can give callers an on-brand experience in every interaction.
Can't find the answer to your question? Call us now: 0800 802 1069
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