24/7 Professional Call Handling Services.

Capture every opportunity with a call answering
service for your business.

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professional call handling service

Why it works.

  • Always available

    Always available

    Never miss an opportunity when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognize your returning callers for a personalized experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

Give callers a premium phone experience in every call.

75%

of customers are 'highly annoyed' when they can't get a live person on the phone.1 With a 24/7 call handling service, customers connect with a real person, every time.

Source: 1ConsumerReports.
Lady receptionist in headphones

UK-based call handling.

You've grown your business as part of the community.
Keep it local with UK-based virtual receptionists handling
all your calls.


What call handling means
for your business.

  • Round-the-clock service

    With a 24/7/365 team of virtual receptionists handling your business calls, customers can reach you, anytime.

  • Take control of your calls

    Choose when calls go to voicemail, when we take messages, and how we answer. Set up custom call flows to fit your business objectives and give customers the right answer every time.

  • Call forwarding and routing

    We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.

  • Lead generation and qualification

    Don't waste time on dead ends or low-priority conversations. Focus on converting the best leads for your business with lead qualification.

  • Order management

    When visitors hit a dead end on your website, they rarely make a purchase. Help customers place their purchase with an order management call handling service.

  • Appointments and Scheduling

    Simplify appointment scheduling for your customers. Use our partner booking platform or your own online calendar to help callers book appointments with ease.

  • Industry-specific expertise

    Every industry requires specialist knowledge. When customers call, give them an informed response from professionals who understand their unique requirements.

  • Access your account Anywhere

    Log into your AnswerConnect portal from desktop, mobile browser or the app. View messages, see your usage and adjust your account settings anywhere.

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Professional call answering, 24/7.

The best call handling service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.

From lead qualification to 24/7 live chat support, they combine efficiency and empathy to give your customers consistently professional service.

  • 1.Let's talk.

    Tell us about your business, your customers and your goals. We work with you
    to create call flows to give your clients the best experience.

  • 2.Start forwarding your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of your interactions via our app, SMS, or email.

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FAQs.

  • What is telephone call handling?Arrow icon

    Telephone call-handling is a service that manages your inbound and outbound calls. For businesses, call-handling can cover everything from handling inbound calls to message taking to lead qualification.

  • Why should I use a call handling service?Arrow icon

    A call handling service can free up more time for your business and increase customer satisfaction. With every inbound call covered 24/7, you can offer customers a consistent, round-the-clock service while refocusing your own resources on what happens after the call.

  • How do I receive my messages?Arrow icon

    Access all your messages through the free AnswerConnect app, SMS, or email. You can also integrate your business answering service with your current systems. You'll get instant notifications of your interactions and can view chat transcripts or listen back to calls yourself.

  • Do you offer 24-hour call answering? Arrow icon

    Yes, we do. We offer various call handling services, including 24/7 inbound call answering, out-of-hours call handling, overflow call handling and lead qualification. Check out our full range of services here.

  • Do you provide business call answering? Arrow icon

    Yes, we do. Our virtual receptionists are an extension of your business. They use your script, speak your language and understand your business goals, to give callers consistently on-brand service.

  • How much does call handling cost? Arrow icon

    Our call handling service is based on usage and services. Find the best plan for your unique business requirements here.

Can't find the answer to your question? Call us now: 0800 802 1069

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Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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