Discover more about the
services we offer.
Why it works.
Never miss an opportunity
when clients call.
Capture every lead
Be there for your prospective customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people, not automated voices.
Never closed for business
Work from home, your office,
Know your callers
We recognise your returning callers
for a personalised experience.
Manage your calls
Busy? Have an important meeting? We've got you covered.
UK-based call handling.
You've grown your business as part of the community.
Keep it local with UK-based virtual receptionists handling
all your calls.
What call handling means
for your business.
With a 24/7/365 team of virtual receptionists handling your business calls, customers can reach you, anytime.
Take control of your calls
Choose when calls go to voicemail, when we take messages, and how we answer. Set up custom call flows to fit your business objectives and give customers the right answer every time.
Call forwarding and routing
We get your calls to the right person at the right time. We route your inbound calls, emails, and chats where they need to go.
Lead generation and qualification
Don't waste time on dead ends or low-priority conversations. Focus on converting the best leads for your business with lead qualification.
When visitors hit a dead end on your website, they rarely make a purchase. Help customers place their purchase with an order management call handling service.
Appointments and Scheduling
Every industry requires specialist knowledge. When customers call, give them an informed response from professionals who understand their unique requirements.
Access your account Anywhere
Log into your AnswerConnect portal from desktop, mobile browser or the app. View messages, see your usage and adjust your account settings anywhere.
Professional call answering, 24/7.
The best call handling service is the one that can handle the unique challenges of your business. Our friendly receptionists are an extension of your firm.
From lead qualification to 24/7 live chat support, they combine efficiency and empathy to give your customers consistently professional service.
Tell us about your business, your customers and your goals. We work with you
to create call flows to give your clients the best experience.
2.Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of your interactions via our app, SMS, or email.
Find the right plan for your business.
What is telephone call handling?
Telephone call-handling is a service that manages your inbound and outbound calls. For businesses, call-handling can cover everything from handling inbound calls to message taking to lead qualification.
Why should I use a call handling service?
A call handling service can free up more time for your business and increase customer satisfaction. With every inbound call covered 24/7, you can offer customers a consistent, round-the-clock service while refocusing your own resources on what happens after the call.
How do I receive my messages?
Access all your messages through the free AnswerConnect app, SMS, or email. You can also integrate your business answering service with your current systems. You'll get instant notifications of your interactions and can view chat transcripts or listen back to calls yourself.
Do you offer 24-hour call answering?
Yes, we do. We offer various call handling services, including 24/7 inbound call answering, out-of-hours call handling, overflow call handling and lead qualification. Check out our full range of services here.
Do you provide business call answering?
Yes, we do. Our virtual receptionists are an extension of your business. They use your script, speak your language and understand your business goals, to give callers consistently on-brand service.
How much does call handling cost?
Our call handling service is based on usage and services. Find the best plan for your unique business requirements here.
Can't find the answer to your question? Call us now: 0800 802 1069
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