Why would I need an answering service?

Answering services are a cost-effective way to provide callers with professional support when you canât answer a call. An answering service is also an essential service for businesses looking to scale their business without the added cost of hiring additional support staff.

Will I be locked into a contract?

No. All contracts are billed on a monthly basis. You can upgrade, downgrade or cancel your plan at any time with no cancellation fees.

How can I check my calls and messages?

You can check all your calls and messages directly through the AnswerConnect app. You can download the app for free with your account for mobile and desktop.

How does a telephone answering service work?

A telephone answering service provides real-time responses to business calls, recording and relaying messages to the business owner or other relevant member of staff.

How will AnswerConnect get to know my business?

We do what we do best - listen! During the onboarding process, we discuss your business model, business objectives and your customers. Then we work with you to build your script and assign your desired call flows.

Where are your receptionists based?

All our receptionists are based around the UK.

How much does a telephone answering service cost?

We offer a range of scalable plans at different prices according to usage.

Service Provider Telephone Answering Service

Why it works.

Capture every lead
Be there for your prospective
customers. Anywhere, anytime.
No voicemail, no bots
Win more business with real people,
not automated voices.
Manage my calls
Busy? Have an important meeting?
We’ve got you covered.
Know my callers
We recognise your returning callers
for a personalised experience.
Unique to you
No two businesses are the same.
Your call flow is tailor-made for you.
CRM integration
We integrate seamlessly with
your current systems.

Professional answering services for service providers.

24/7 professional support tailored for contractors and tradespeople.

Live call answering
Ensure every caller receives professional support, day and night.
Smart call transfer
Create custom routing rules to direct calls to the right person in your team.
Appointment booking
Your virtual assistants can schedule appointments directly through your secure calendar.
24/7 on-site support
Respond to callers through your website via an easy to integrate chat widget.
Out-of-hours and overflow
Already got an in-house team? We can cover the calls you can’t reach.
Time-of-day scripting
Provide unique responses based on when a caller reaches out.

Exceptional support for outstanding businesses.

Customers choose their services based on reputation, and reputation is built on excellent customer service. With a professional speciality answering service, customers get a 5-star experience, everytime.

We provide support to:

Architects
Landscapers
Beauticians
Massage Therapists
Cleaners
Photographers and more
Hairdressers

Join other happy customers.

Call today to discover why other businesses have chosen us.

The voice (and ears) of
your practice.

Our friendly virtual receptionists are an extension of your business.

From message taking to appointment booking, they combine expertise and efficiency to deliver a powerfully professional service.

1.Let's talk.
Tell us about your business, your customers and your goals. We work with you to
create call flows to give your clients the best experience.
2.Let us handle your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7.
3.Stay up-to-date Anywhere.
See details of client interactions, listen to call recordings and follow up via the
AnswerConnect mobile and desktop app.

App features.

Mobile App
See every new engagement.
See every new message, track usage and follow up on the latest opportunities Anywhere.
Desktop Portal
Manage your account.
Manage your account, customise your scripts and update your plans, anytime.
Business Phone Number
Separate your personal and business calls.
Separate your personal and business calls with a personalized business line.
Live chat answering
Convert passive visitors to active customers.
Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Hear how we sound.

Here’s a sample of how we answer calls for service
providers.

00:06

To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

FAQs.

Why would I need an answering service?
Answering services are a cost-effective way to provide callers with professional support when you can’t answer a call. An answering service is also an essential service for businesses looking to scale their business without the added cost of hiring additional support staff.
Will I be locked into a contract?
No. All contracts are billed on a monthly basis. You can upgrade, downgrade or cancel your plan at any time with no cancellation fees.
How can I check my calls and messages?
You can check all your calls and messages directly through the AnswerConnect app. You can download the app for free with your account for mobile and desktop.
How does a telephone answering service work?
A telephone answering service provides real-time responses to business calls, recording and relaying messages to the business owner or other relevant member of staff.
How will AnswerConnect get to know my business?
We do what we do best - listen! During the onboarding process, we discuss your business model, business objectives and your customers. Then we work with you to build your script and assign your desired call flows.
Where are your receptionists based?
All our receptionists are based around the UK.
How much does a telephone answering service cost?
We offer a range of scalable plans at different prices according to usage. Click here to view our plans and pricing.

Can't find the answer to your question? Call us at 0800 802 1069 or email us at hello@answerconnect.co.uk

See pricing.

Find the right plan for your business.

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

Learning, Sharing & Giving Back.

These are core values of AnswerConnect. Here is a book we think you might like.

Change masters book cover — Change Masters
Rosabeth Moss Kanter
This book looks at some of the most prominent companies in America and how their structures, culture and strategies have led to productive change.

AnswerConnect customers have helped us plant

0 000 000 trees!Grow with us >

Live Call Answering for Service Providers.

Why it works.

Capture every lead

No voicemail, no bots

Manage my calls

Know my callers

Unique to you

CRM integration

Professional answering services for service providers.

Live call answering

Smart call transfer

Appointment booking

24/7 on-site support

Out-of-hours and overflow

Time-of-day scripting

Exceptional support for outstanding businesses.

We provide support to:

Join other happy customers.

The voice (and ears) of your practice.

1.Let's talk.

2.Let us handle your calls.

3.Stay up-to-date Anywhere.