What Kind of Phone Personality Are You?

Posted by: Gerry McColl on February 19, 2016 | Categories:


Personal Injury

Whether you are a small, medium or large business organisation, every day you have time management issues impacting productivity for everyone: your clients, your customers, your employees and of course, for your company.

Company phone calls are an essential part of running a successful business. The calls can range from new business opportunities all the way to marketing calls that you wish you had not answered.

So, how do you manage that tricky balance of needing time off from the phone without missing important calls?

Having a virtual PA  is definitely a huge step in the right direction. At AnswerConnect, we have a range of options that would fit with any phone personality. We can also answer your calls in the way you prefer.

What do we mean by Phone Personality, you ask ?

Ask yourself these questions:

  • Are you the type of person who likes to become immersed in your work with few interruptions ?
  • Are you a very talkative person ?
  • Do you constantly let calls go to your voicemail ?
  • Are you able to refocus quickly after an interruption ?

Finally, which of the following best describes you;

  • I prefer to take all calls.
  • I prioritise certain calls over others.
  • I’d prefer someone else to answer my calls.

This all helps us understand your Phone Personality, whether you are chatty and engaging or you prefer to return calls when it suits you best. We can build a plan for you and your business based on whether you want us to screen non-value calls,  transfer important calls directly to you, or take messages for you to call back later. We can become your phone personality!

No matter what type you are , it means your callers, customers and potential new clients are all getting to talk to real person first time , every time.

Call AnswerConnect at 0800 802 1609 or register here today to ensure your clients are greeted by capable, responsive professionals 24/7/365.

 

Redrafted by Gerry McColl

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