Absolutely. Our virtual receptionists can make outbound calls on behalf of your business. Your leads are valuable, and we want to help you respond quickly to maximise conversions!

There are three main ways you can trigger outbound calls from us to your customers. In each case, outbound calls use the same pool of minutes as your inbound calls.

From a list. You give us a spreadsheet of your contacts. These must be “warm leads”, people with whom you have some type of business relationship or who have taken some action to show their interest in your business. We upload the list to our system and dial out.

From a web form. If you have a web form on your site to collect your visitors’ contact info, you can send the submissions to us and our receptionists will call them.

From an email address. You can set up an email address, share it with your customers, and then forward it to us. We’ll dial out to people when they email you.

Want to get started with outbound calls? Contact us at clientservices@answerconnect.co.uk or 0800 802 1039 to set something up.