Virtual Receptionist answering calls via a headset, as part of AnswerConnect Services

After-Hours Answering Service & Appointment Setting.

Here at AnswerConnect we understand that the world never sleeps. Business is done in many different time zones. Unfortunately, technical faults don’t just happen in normal business hours, customer need support to be there 24 hours a day, 7 days a week.

AnswerConnect’s live answering service is there to take and pass on business messages. We reassure customers that their issue is being listened to by a real person and the confidence that it will be dealt with promptly and properly.

AnswerConnect provides the ideal answering service solution for a wide range of businesses:

These are just some examples of what our answering service can do. You no longer have to miss calls! With our seamless, integrated technology, we not only do the basics well, we do the complicated stuff well too!

Our state-of-the-art answering service can also set appointments for your business using our own appointment setting system, Setmore.

From Construction and Roofing companies, to Medical and Therapeutic services, we can book estimate appointments, consultations and more. So whether you are a large company looking to free up admin staff to carry out other duties, or a small start-up business needing help to manage your diary, we can help.

We give you:

  • 24/7 Live answering service
  • An online appointment book accessible to you and your customers 24 hours a day
  • Emergency call-handling and urgent transfers
  • A dedicated team of advisers to take and pass on emergency calls to you after hours

Lower costs and raise productivity by contracting out to an answering service.

Instead of paying a full-time receptionist 24/7, our shared answering service model offers a pay-for-service solution that fits the needs of all business types. Our shared staffing arrangement equals lower costs for your operation because you’re only paying for time spent working on your behalf.

Your reception team is then able to devote 100% of their time to the people in front of them and the business of running a busy office.

Let us change how you do business for the better today.

Call AnswerConnect at 0800 802 1609 or register here today to ensure your clients are greeted by capable, responsive professionals 24/7/365.

Quick takeaways.

  1. Here at AnswerConnect we understand that the world never sleeps, customers need support to be there 24 hours a day, 7 days a week.
  2. Instead of paying a full-time receptionist 24/7, AnswerConnect’s shared answering service model offers a pay-for-service solution that fits the needs of all business types.

This article was originally developed by Gerry McColl. It was updated on 30.01.2020  by Aisling Doyle