AnswerConnect: Ready for the Front Lines

Posted by: Gerry McColl on February 5, 2016 | Categories:


Order taking by a call agent


Having someone to speak to on the front line is probably the most important part of a professional business.

It can be the first point of contact for new and existing clients. A voice that represents the company and can make or break the callers opinion of that company.

There are numerous reasons why someone would call a business, and they can be in just as many different states of mind. Having an answering service who can deal and help with all the calls is something that every company should have.

There are many occasions when the callers cannot reach the exact person they wish to speak to or get the information they want. Having an answering service that can use their experience and knowledge to help and assist clients in the best possible manner is what our service can provide.

There are also times when call volume can result in the loss of a potentially valuable contract or bring business grinding to a halt. This costs more money, resources and manpower and can hinder a project or upcoming event.

An answering service is required to maintain the smooth flow of a business.

It keeps both the customer and client up-to-date with all and every situation that may arise. It is vital to the running of a professional service to maximise its full potential.

At AnswerConnect we can offer you many different options for your answering service. We offer E-mail and Web-chat support too. We will tailor your answering service to match your needs so that you will never miss another call, email or web-chat connection.

AnswerConnect is here to help, resolve, instruct, direct every caller in the best possible way.

We are the eyes, ears and voice of every company. 

Call AnswerConnect at 0800 802 1609 or register here today to ensure your clients are greeted by capable, responsive professionals 24/7/365.


Redrafted by Mark McCallum

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