Plans & Pricing

Business tips, research, articles & more.

Smiling woman, answering customer calls as a virtual receptionist

Why Your Business Needs A Virtual Receptionist

When you’re looking to expand your business, every incoming call is important. Considering the average missed customer call is estimated to be worth £1,200, can your business really afford to...

Aisling Doyle
Mar 1, 2021 4 min read
Smiling woman talking to different brands via omnichannel support

What Is Remote Work And Why Do People Do It?

As the popularity of remote work increases you may find that a lack of flexible working options becomes a constraint on your recruitment and retention. This can lead to talent...

Aisling Doyle
Mar 1, 2021 4 min read
A woman choosing to press a green smiling face, beside an orange neutral face and a red sad face

How to Deal With an Angry Caller

It’s an unwelcome fact that bad customer service happens every day. Nobody really wants to be on the receiving end of an angry caller. But if your business is telephone...

Aisling Doyle
Feb 27, 2021 7 min read
Smiling woman working as a virtual assistant, chatting to a customer on a headset, sitting in front of a laptop.

Your Guide To Understanding Virtual Assistants

Virtual assistants reduce the administrative burden on your business. They allow you and your team to spend more time on your core activities and with customers. Virtual assistants also allow...

Aisling Doyle
Feb 26, 2021 10 min read

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