Posted by: Ben Allen on December 2, 2015 | Categories:
Direct response advertisers choose AnswerConnect for:
We hire experienced professionals ready to take calls anytime, day or night. Our recruiting team looks for associates who show efficiency, organisation, and empathy.
We support new team members through ongoing training and competitive salaries. We’re proud that we have one of the lowest turnover rates in the industry. That enables our team to build real rapport with your clients.
Our robust customer support technology is designed to serve your bottom line. But it’s also designed to help you in a less direct way. With a trained team of professionals answering your calls, you can build lasting relationships and a reputation for great service.
We invest first in people, then in technology. Our development team devotes their time to improving existing tools to streamline efficiency. They also strive to develop new tools to further improve the quality of customer communication.
Our call management software enables our support team to load information about your company, products, and call handling rules at a click. They can also log in to your internal order management system to help customers place new orders or enquire about existing ones. Our custom Sales Tools allow our Associates to input, prioritise, and capture leads on your behalf.
When customers respond to your ads, we answer calls, emails, and web chats in your name. We follow your policies and use scripts developed by your team.
Our goal is to be an extension of your brand and customer service team. We’ve succeeded when your customers can’t tell the difference between your call and ours.
From TV to Radio ads, Direct Mail, and Internet Promotions, we’ll be there to answer enquiries 24/7. We partner with businesses whose bottom line depends on effective direct response advertising. We offer lead capture, order management, and answering services customised to fit your company’s needs. And, of course, we’re available 24 hours a day, 7 days a week, 365 days a year.
Our friendly team respond to calls, emails and even live web chats to maximise the return on your marketing activity.
Call AnswerConnect at 0800 802 1069 today to ensure your clients are greeted by capable, responsive professionals 24/7/365.