Direct Response

Posted by: Ben Allen on December 2, 2015 | Categories:

Direct Response

From  Television to Radio ads, Direct Mail, and Internet Promotions, we’ll be there to answer enquiries overnight, on weekends, and during holidays. AnswerConnect partners with companies nationwide whose bottom line depends on effective direct response advertising. We offer a full range of lead capture, order management, and answering services – customised to fit your company’s needs – available 24 hours a day, 7 days a week, 365 days a year.

Our friendly, trained team answers telephone calls, responds to emails, and staffs interactive web chats to maximise the return on your marketing activity.

Direct response advertisers choose AnswerConnect for:

  • 24/7/365 live answer telephone services
  • Call forwarding of your existing telephone number
  • Order management services via your web-enabled system
  • Lead capture and lead management
  • Product support

Choose the best team to realise unbeatable returns.

We hire experienced professionals ready to take calls anytime , day or night. Our recruiting team looks for associates who demonstrate proficiency, organisation, and sales support skills.

After employing, we support our team through ongoing training and competitive salaries. We’re proud that we have one of the lowest turnover rates in the industry – a fact that enables our clients to generate substantial returns on their marketing investment.

Our innovative support technology boosts your profits to new heights.

We invest first in people, then in technology. Our full-time development team devotes their time to improving existing tools and creating new ones that improve the quality of customer communication. Switchboard , our call management software, automatically loads information about your company, products, and call handling rules to an associate’s computer each time your unique telephone number rings at their desk.   That feature also enables us to log in to your internal, web-enabled order management system and help customers place new orders or enquire about existing ones. Our custom Sales Tools allow our Associates to input, prioritise, and capture leads on your behalf.

Our team becomes an extension of yours.

When customers respond to your ads, we answer calls, emails, and web chats in your name. We follow your policies and use scripts developed by your team.

Our goal is to be an extension of your  brand and customer service team so that the customer cannot tell the difference between your call centre and ours.

Call AnswerConnect at 0800 802 1069 today to ensure your clients are greeted by capable, responsive professionals 24/7/365.



Redrafted By Gerry McColl

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