Woman working on a computer, using headphones to answer a call for Direct Response Services

Direct response advertisers choose AnswerConnect for:

  • 24/7/365 live answer telephone services
  • Call forwarding of your existing telephone number
  • Order management services via your website
  • Lead capture and lead management
  • Product support

Choose the best team for unbeatable returns.

We hire experienced professionals ready to take calls anytime, day or night. Our recruiting team looks for associates who show efficiency, organisation and empathy.

We support new team members through ongoing training and competitive salaries. We’re proud that we have one of the lowest turnover rates in the industry. That enables our team to build real rapport with your clients.

Our robust customer support technology is designed to serve your bottom line. But it’s also designed to help you in a less direct way. With a trained team of professionals answering your calls, you can build lasting relationships and a reputation for great service.

Woman typing on a laptop, replying to webchats for Direct Response Services

A direct response answering service starts with real people

We invest first in people, then in technology. Our development team devotes their time to improving existing tools to streamline efficiency. They also strive to develop new tools to further improve the quality of customer communication.

Our call management software enables our support team to load information about your company, products and call handling rules at a click. They can also log in to your internal order management system to help customers place new orders or enquire about existing ones. Our custom Sales Tools allow our Associates to input, prioritise and capture leads on your behalf.

Woman using a headset to answer a call, to collect lead information for Direct Response Services

Our team becomes an extension of yours.

When customers respond to your ads, we answer calls, emails and website live chats in your name. We follow your policies and use scripts developed by your team.

Our goal is to be an extension of your brand and customer service team. We’ve succeeded when your customers can’t tell the difference between your call and ours.

From TV to Radio ads, Direct Mail and Internet Promotions, we’ll be there to answer enquiries 24/7. We partner with businesses whose bottom line depends on effective direct response advertising. We offer lead capture, order management and answering services customised to fit your company’s needs. And, of course, we’re available 24 hours a day, 7 days a week, 365 days a year.

Woman answering calls on a headset for a direct response service

Our friendly team respond to calls, emails and even website live chats to maximise the return on your marketing activity.

Call AnswerConnect at 0800 802 1069 today to ensure your clients are greeted by capable, responsive professionals 24/7/365.

Quick takeaways.

  1. At AnswerConnect, we hire experienced professionals who are ready to take calls anytime, day or night.
  2. When customers respond to your ads, we answer calls, emails and website live chats in your name. We follow your policies and use scripts developed by your team.
  3. From TV to Radio ads, direct mail and internet promotions, we’re there to answer your customers’ enquiries 24/7.

This article was originally developed by Ben Allen. It was updated on 30.01.2020  by Aisling Doyle