Plans & Pricing

Business tips, research, articles & more.

Smiling woman, answering customer calls as a virtual receptionist

Why Your Business Needs A Virtual Receptionist

When you’re looking to expand your business, every incoming call is important. Considering the average missed customer call is estimated to be worth £1,200, can your business really afford to...

Ben Graham
Mar 1, 2021 4 min read
Smiling woman talking to different brands via omnichannel support

What Is Remote Work And Why Do People Do It?

As the popularity of remote work increases you may find that a lack of flexible working options becomes a constraint on your recruitment and retention. This can lead to talent...

Ben Graham
Mar 1, 2021 4 min read
A woman choosing to press a green smiling face, beside an orange neutral face and a red sad face

How to Deal With an Angry Caller

It’s an unwelcome fact that bad customer service happens every day. Nobody really wants to be on the receiving end of an angry caller. But if your business is telephone...

Ben Graham
Feb 27, 2021 7 min read