Posted by: Ben Allen on January 4, 2016 | Categories:
Corporate firms operate 24 hours per day in a multi-national, web enabled world – from small online operations to global giants we can take the calls.
When you’re fast asleep, your clients may still be hard at work on the next big idea or strategising mergers and acquisitions in another time zone. Corporate counsel and firms who support businesses must be prepared to answer urgent phone calls throughout the day and night. Being available when clients need you boosts your reputation and revenues.
AnswerConnect’s team is polite, professional and discreet. We serve firms of all sizes – from solo lawyers and small firms to large law groups and internal corporate legal teams. Corporate attorneys and law firms choose Team Legal because:
It’s impractical to pay a full time legal receptionist to cover your phones 24 hours a day, 7 days a week, 365 days a year.
We can fill that gap !
Your current telephone number can be forwarded to us at any time. Since we offer flexible options on a month-to-month basis, it’s not required to specify when we should expect calls. Of course, if you offer a special promotion via radio or TV, just let us know in advance and we’ll work to staff accordingly.
During the account set-up process, we partner with you to build scripting to determine what happens each time one of our associates answers your calls.
You decide what constitutes an urgent phone call and how we should handle new client requests.
Instead of creating voicemail backlog, our team collects as much new client information as you’d like – from basic contact information to detailed questionnaire answers. We collaborate with you to manage appointments – from new requests to changes and cancellations. Protocols can be changed per your request as often as you’d like.
From London to Shanghai and everywhere in between, clients rest easier knowing you’ll be there to advise them when the need arises – no matter what time it is.
AnswerConnect enhances your client’s satisfaction and maintains your reputation through responsive, professional call management.
Call AnswerConnect on 0800 802 1069 or register your interest here today to ensure your clients are greeted by capable, responsive professionals 24/7/365.
Redrafted by Gerry McColl