E-Commerce

Excellent 24/7/365 customer care and order management services.

From handbags and shoes to electronics and books, customers have many choices when it comes to what they buy.

Providing exceptional online customer care 24 hours a day, 7 days a  week, 365 days a year sets you apart from competitors as much as your product selection, delivery times, and returns policy

E-Shopping Tools

• Our innovative Purchase to Call, Click to Call, and Register to Call tools assist you in capturing leads and getting sales which ultimately lead to better conversion rates.

Customer Support

• 24/7/365 customer care via phone, web chat, and email that satisfies customers and enhances conversions. We provide a full range of customer service functions and we are always open for business.

Order Taking

• We assist your customers throughout the ordering process – answering questions and providing support with a focus on improving conversions.

Web Chat

• We offer a complete web chat solution for E-Commerce companies. The software is complimentary and easy to install in your current site. You reap the benefits and only pay for time spent working with customers.

AnswerConnect places a premium on outstanding customer care.

We’ve grown our business year after year by demonstrating great customer care in each phone call, email, and web chat interaction. We carefully hire and then invest in employee retention, using the experience of long-term employees for the benefit of our customers.

AnswerConnect partners with your e-commerce operation 24/7/365 to:

• Reduce shopping basket abandonment
• Increase sales
• Grow average order size
• Encourage return purchases
• Increase customer satisfaction through remarkable customer care
• Capture and manage leads

 

Call AnswerConnect today on 0800 802 1069 or register your interest here to ensure your clients are greeted by capable, responsive professionals 24/7/365.

 

 

Redrafted by Gerry McColl