At AnswerConnect we’re all about those two things—answering and connecting.
Never Miss a Call
With our highly trained, professional and friendly staff on hand 24 hours a day, 7 days a week, your clients never have to receive a busy tone or voicemail again. And for us, that’s the first step in connecting with people.
The joys of technology mean we can communicate more quickly and easily than ever before. But as humans, there’s nothing more personal than speaking with someone—even if it is solely to leave a message for someone to call them back. We place so must trust in computers to store and locate information, to manage our emails, our diary and our contacts, but when it comes to business we still are more likely to trust the words coming from another person’s mouth over those written in Arial 11 before handing over money.
And that’s why, in our fast-paced society where instant messaging and one-click shopping are king, missing a call really does mean missing out on business. Well, never again!
We have a dedicated team of UK associates on hand to make sure your calls are always answered and clients get the personal service they desire. And call answering is just the first step in the marathon of services we can provide to improve how you do business.
The personal service we deliver, in collaboration with our seamlessly-integrated technology, allows our agents to remotely take orders, process payments, schedule/re-schedule/cancel appointments, transfer calls, web chats and much more. In fact, for a fraction of the price of an in-office employee we’re able to do almost everything they are—except make you your morning brew, that is.
This remote working model is not only more financially viable, but also allows us to recruit from a talent pool that isn’t restricted by location. From Dundee to Dagenham, Bristol to Belfast, we can reach out to prospective employees that are, on average, more qualified and experienced in customer service than our competitors. We pass our financial savings on to them and on to you, which leads to satisfaction all round. All of this whilst reducing our carbon footprint and encouraging sustainable living, which makes us feel great.
So for a personal, greener, cheaper and reliable service that puts people first, call 0800 802 1069 and change how you do business for the better.
By Ben Allen