Posted by: Ben Allen on November 25, 2015 | Categories:
What we do
Remote PA, Virtual Assistant, Outsourced Reception…here at AnswerConnect we refer to our agents as Client Experience Associates because they specialise in giving the best experience possible to your clients.Whether that is simply by answering calls and taking messages or through a wide range of other services that we offer above and beyond our competitors, our associates are focussed on customer satisfaction.
PA’s have always been the heart and soul of a business. Whether it’s managing the diary, capturing that first lead before transferring it on to the relevant department, appointment scheduling or even just providing the appropriate core information to clients, a PA’s role in the office has always been pivotal.
We at AnswerConnect believe in this traditional model but with a modern twist. With our seamlessly integrated technology, our people can take care of all of these tasks, and more, at a fraction of the cost of an in-office employee.
Why we do it
We believe that work is what you do, not where you do it, and we’re on a mission to change how the world works. At the core of this is our commitment to People and the Planet. By choosing AnswerConnect, you will be making a change for the better.
Commuting no longer has to be a necessary evil—by using a remote workforce we give our people more time to be with the people they love, doing the things they love, thus making for a much happier and more fulfilled team. At the same time we’re dramatically cutting the carbon emissions and petrol usage of our staff, not to mention the energy consumption that we save by not housing our staff in a cubicled call centre.
But it’s not all about being green—after all, we are a business. We pass these financial savings onto you. Our remote workforce allows for reductions in overheads which we, in turn, pass on to you. These savings mean we are able to source a higher quality of staff from a talent pool that is not restricted by location.
Our people are our business. Our people are great. Our people can be your people too.
By: Ben Allen