![Man talking on a mobile, using call handling skills to help customers](https://storage.googleapis.com/answerconnectbloguk/1/2016/02/Persona-Injury.png)
Call Handling Skills: 5 Phrases That Drive Your Customer Mad!
It’s no secret that creating a personal connection with customers is vital to successful businesses. It’s also common knowledge that many great business relationships begin with a phone call. So...