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When you leave the office, you need more than just a direct line to communicate with your team. You need a way to follow-up with your Virtual Receptionists.
So how do you stay up-to-date with your team and track the latest opportunities without the rigmarole of constant calls?
The AnswerConnect app is the portal to your business. Through the app, you can see new messages and follow up on opportunities in real-time Anywhere.
See every interaction.
See every interaction our team has with your
leads and customers, 24/7.
Set your status to control when you receive calls
and keep your team in the loop at all times.
Maintain consistent caller ID.
Maintain consistency and keep the same
number for customers and colleagues.
Edit your details.
Edit your account details, set your business hours,
and view your billing information, 24/7.
Every AnswerConnect Account comes with free access to the AnswerConnect app.
You'll receive a link to download the mobile and desktop app upon activation of your account. Your app sign-in details are the same as those of your AnswerConnect Portal.
Just enter your email address, choose your new password and log in. It's that simple!
Chat with your team, make calls and update your account details to manage your Answering Service from Anywhere.
I love the service, and when I'm on holiday on the other side of the planet I'm still getting my inquiries and emailing back in my own time.
They answer our calls 24/7 and they have our call flow configured so that if I toggle myself to available within the app then they live transfer the call and if I am unavailable they text me a message - all at no extra cost.
Rest easy with encrypted chats to keep your interactions secure
and SSL encryption to protect your video data.
The AnswerConnect app comes free with your AnswerConnect account. No hidden charges, just unlimited connection with your team and direct access to all your latest opportunities.
Your AnswerConnect app comes with access for your entire team. Invite team members to download the app and stay connected Anywhere.
Yes. You can call customers via the Business ID number linked to their account and even video-call using the Teleport video integration.
Yes. You can send SMS messages directly to customers directly through a call message in your Inbox Tab, or via the Connect tab.
You can request new log-in details from the log-in screen when you first open the app. To access this, simply log-out of your app and click 'I've forgotten my password' below the log-in fields. Alternatively, you can request to change your password from our support team by phone or by email.
The AnswerConnect Portal is a web browser application in which you can manage your billing, update scripts and call flows and see reports on your call answering service. The AnswerConnect app is a direct connection to your virtual receptionists. Through the app, you can view the latest messages from your callers, add notes to contacts and transfer new opportunities to your sales team.
You can request a Business ID for your AnswerConnect account here.
Can't find the answer to your question? Call us now: 0800 802 1039
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