Live Answering for Marketing Agencies.

Powerful support for creative media,
PR and advertising agencies

Plans & Pricing
Legal Receptionist Taking Calls

What can a call answering service do for your marketing campaigns?

Enjoy powerful support with a 24/7 live answering service for marketing, media and PR agencies across the UK.

  • Powerful live answering

    Your virtual receptionists answer every call to ensure every client receives professional support, day and night.

  • Appointment booking

    Your virtual assistants can schedule meetings with leads and clients directly through a secure calendar.

  • Lead qualification

    Let friendly, virtual receptionists qualify your inbound leads while you focus on creating winning marketing campaigns.

  • Smart call transfer

    Streamline client intake and create your own routing rules to direct inbound calls to the right person at the right time.

  • Out-of-hours answering

    Clock out in comfort knowing we're handling your out-of-hours enquiries.

  • 24/7 live chat

    Give your website visitors friendly, professional support via secure live chat.

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Why it works.

  • Capture lead

    Capture every lead

    Be there for your prospective
    customers. Anywhere, anytime.

  • casette recorder

    No voicemail, no bots

    Win more business with real people,
    not automated voices.

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    Manage my calls

    Busy? Have an important meeting?
    We’ve got you covered.

  • address book

    Know my callers

    We recognise your returning callers
    for a personalised experience.

  • finger print

    Unique to you

    No two businesses are the same.
    Your call flow is tailor-made for you.

  • puzzle piece

    CRM integration

    We integrate seamlessly with
    your current systems.

How can call answering help your marketing agency reach more clients?

  • Maximise your campaigns

    You put a lot of work into your campaigns, whether they're your own or for a client. Let a call answering service capture your inbound leads while you focus on creating marketing magic.

  • Provide a scalable solution

    Our marketing virtual receptionist packages are based on minutes, just like your mobile phone. Bump up your plan in a click to prepare for your next big campaign.

  • Create sub-accounts for your clients

    Managing marketing campaigns for a stable of clients? Add sub-accounts with unique freephone numbers for each at the touch of a button.

Receptionist taking notes

Join other happy customers.

Call today to discover why other businesses have chosen us.

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The voice (and ears) of your agency.

Our friendly virtual receptionists are an extension of your agency.

From message taking to appointment booking, they combine expertise and efficiency to deliver a consistently professional service.

  • 1.Let's talk.

    Tell us about your agency, your clients and your goals. We work with you to
    create call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and clients, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of client interactions, listen to call recordings and follow up via the
    AnswerConnect mobile and desktop app.

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App features.

  • Mobile App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • Desktop Portal

    Manage your account.

    Manage your account, customise your scripts and update your plans, anytime.

  • Business Phone Number

    Separate your personal and business calls.

    Separate your personal and business calls with a personalized business line.

  • Live chat answering

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Answerconnect mobile app notificationsAnswerconnect portal desktop dashboardBusiness line id phone mockupChatsupport user interface
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Hear how we sound.

Here’s a sample of how we answer calls
for marketing agencies.

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To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

Demo Call


  • How can I keep track of my calls and messages?Arrow icon

    You can track all calls and messages directly through the AnswerConnect App.

  • How much does your marketing & media answering service cost?Arrow icon

    The cost of a media answering service depends on the number of minutes you require. For more information, view our Plans & Pricing here.

  • How is a media answering service billed?Arrow icon

    All plans contain allocated minutes and are billed monthly. There is no charge for the first 30 interactions under 30 seconds per billing cycle.

  • Will I be tied into a contract? Arrow icon

    No. Your contract runs on a monthly rolling basis and you can opt-out at any time with no cancellation fees.

  • How will you work with my marketing & media business? Arrow icon

    We work with your team. Together, we design scripts that respond to the needs of your agency and your clients. If you already have a receptionist team, you can choose out-of-hours support, or opt for us to handle your overflow calls.

  • Do you provide after-hours marketing & media answering services? Arrow icon

    Yes. You can choose when we answer your calls - be it for call overflow (i.e. the calls your team can’t reach), after-hours or all the time.

  • How long does your service take to set up? Arrow icon

    Set up can vary depending on the services you include in your plan. Your account can be set up and ready to go with a basic message-taking script in as little as five minutes. Phone numbers are active and live as soon as you pick them during the signup process.

  • Are you based in the UK? Arrow icon

    Yes. All our virtual receptionists are UK-based.

Can't find the answer to your question? Call us at 0800 802 1069 or email us at

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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Change Masters

Rosabeth Moss Kanter

This book looks at some of the most prominent companies in America and how their structures, culture and strategies have led to productive change.

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