Professional Legal Answering Services.

Spend more time with clients and never miss a call with a bespoke legal answering service.

Plans & Pricing
Legal Receptionist Taking Calls

Why it works.

  • Always available

    Always available

    Be there for your prospective customers. Anywhere, anytime.

  • Lead capture

    Capture every lead

    Never miss an opportunity
    when clients call.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office,
    or Anywhere.

  • Return callers

    Know your callers

    We recognise your returning callers
    for a personalised experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

How a legal answering service can grow your law firm.

From corporate to family to criminal law, ensure your callers receive the professional response they expect from your firm.

  • Legal telephone answering

    Your callers and clients receive professional support from a team of virtual receptionists, day and night.

  • Unparalleled on-site support

    Help clients find the right services on your website via an easy to integrate chat widget.

  • Lead qualification

    Let qualified legal receptionists vet your callers and qualify leads, while you focus on your clients.

  • Appointment booking

    Your virtual receptionists can schedule appointments with leads and clients directly through your own calendar.

  • Smart call transfer

    Streamline legal intake and designate your own routing rules to direct inbound calls to the right person at the right time.

  • Time-based routing

    Busy? No problem. Update your availability with a click to show when you’re in court, in a meeting or free to take calls.

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The voice of your firm.

Legal calls require professionalism and empathy. We know how important it is your clients speak with a real person when they call.

With a legal telephone answering service, your clients know you're listening, 24/7.

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Join other happy customers.

Call today to discover why other firms choose us.

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The voice (and ears) of your business.

The best legal answering service is the one that can handle the unique challenges of your practice. Our professional receptionists are an extension of your firm.

They use your script, speak your language and understand your legal intake process, to give callers consistently on-brand service.

  • 1.Let's talk.

    Tell us about your firm, your clients and your goals. We work with you to create
    call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every client interaction via our app, SMS, or email.

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App features.

  • Mobile App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • Desktop Portal

    Manage your account.

    Manage your account, customise your scripts and update your plans, anytime.

  • Business Phone Number

    Separate your personal and business calls.

    Separate your personal and business calls with a personalized business line.

  • Live chat answering

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Answerconnect mobile app notificationsAnswerconnect portal desktop dashboardBusiness line id phone mockupChatsupport user interface
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What our customers say.

AnswerConnect UK are a fantastic provider, they are quick to respond to our needs, their processes are simple, easy and quick to use. Their app based provision is easy to use and benefits us greatly as an out of hours service provider.

James Kirby
The Dodd Group (Midlands) Ltd

Having used other call handling companies with various degrees of poor service, I have found Answerconnect to be very professional and work hard to provide high service levels in the 8 months we have used them so far.

Garry Summers
Mark UK
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Hear how we sound.

You are listening to Rachel!

To hear how we could answer your calls, enter your
details and call us for free.

To hear how we could answer your calls, call us for
free on the number below.

To hear how we could answer your calls, enter your
company name and call us for free.

By submitting this form you agree to our privacy policy.

We may email, text or call you to follow up. You can opt-out any time.

Demo Call


  • How will a legal answering service benefit my firm?arrow

    In a nutshell, a legal answering service will save you time, money and resources, without sacrificing the quality of service your clients expect. Plus, with 24/7 responses, callers receive an exceptional service, whenever they call.

  • Are your services based in the UK?arrow

    Yes. Our virtual receptionists are based around the UK, so you can give callers a localised experience with every interaction.

  • How will you get to know my firm?arrow

    During the onboarding process, we discuss your business model, law firm objectives and your customers. Based on your plan, we can answer all calls to your firm, out-of-hours calls only or calls you have chosen to transfer to us based on your availability.

  • How much does a legal telephone answering service cost? arrow

    We offer a range of scalable plans at different prices according to usage. Click here to view our plans and pricing.

  • How do law firms answer the phone? arrow

    With a consistent, professional and empathetic tone; just as our virtual receptionists do! We respond in your voice, using scripts developed with you.

Can't find the answer to your question? Call us now: 0800 802 1069 or email us at

By submitting this form you agree to our privacy policy. We may email, text or call you to follow up. You can opt-out any time.

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No one is too small to make a difference


Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

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