Professional Legal Answering Services.

Spend more time with clients and never miss a call with a bespoke legal answering service.

Plans & Pricing
Legal Receptionist Taking Calls

Why it works.

  • Always available

    Always available

    Never miss an opportunity when clients call.

  • Lead capture

    Capture every lead

    Be there for your prospective customers. Anywhere, anytime.

  • No voicemail

    No voicemail, no bots

    Win more business with real people, not automated voices.

  • Open for business

    Never closed for business

    Work from home, your office, or Anywhere.

  • Return callers

    Know your callers

    We recognise your returning callers for a personalised experience.

  • Manage calls

    Manage your calls

    Busy? Have an important meeting? We've got you covered.

How a legal answering service can grow your law firm.

From corporate to family to criminal law, ensure your callers receive the professional response they expect from your firm.


  • Legal telephone answering

    Your callers and clients receive professional support from a team of virtual receptionists, day and night.

  • Unparalleled on-site support

    Help clients find the right services on your website via an easy to integrate chat widget.

  • Lead qualification

    Let qualified legal receptionists vet your callers and qualify leads, while you focus on your clients.

  • Appointment booking

    Your virtual receptionists can schedule appointments with leads and clients directly through your own calendar.

  • Smart call transfer

    Streamline legal intake and designate your own routing rules to direct inbound calls to the right person at the right time.

  • Time-based routing

    Busy? No problem. Update your availability with a click to show when you’re in court, in a meeting or free to take calls.

Aesthetic circles

The voice of your firm.

Legal calls often require a combination of professionalism and empathy. We know how important it is for your clients to speak with a real person every time they call.

With a legal telephone answering service, your clients know you're listening, 24/7.

Male agent wearing headphones in Black coat

Join other happy customers.

Call today to discover why other firms choose us.

  • Booklyn Law School Logo
  • JPL Logo
  • Child and Child Logo
  • Davey Law Logo
  • Scottish Driving Law Logo

The voice (and ears) of your business.

The best legal answering service is the one that can handle the unique challenges of your practice. Our professional receptionists are an extension of your firm.

They use your script, speak your language and understand your legal intake process, to give callers consistently on-brand service.

  • 1.Let's talk.

    Tell us about your firm, your clients and your goals. We work with you to create
    call flows to give your clients the best experience.

  • 2.Let us handle your calls.

    Our friendly receptionists engage and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every client interaction via our app, SMS, or email.

Aesthetic blue arc
Aesthetic blue arc

Join AnswerConnect to enjoy:

  • AnswerConnect App

    See every new engagement.

    See every new message, track usage and follow up on the latest opportunities Anywhere.

  • AnswerConnect Portal

    Manage your account.

    Manage your account, customise your scripts and update your plans, anytime.

  • Teleport.Video

    Connect with colleagues and clients.

    Connect with colleagues and clients via secure video-calls to manage projects and offer face to face demos.

  • ChatSupport

    Convert passive visitors to active customers.

    Convert passive visitors to active customers and capture leads directly through your website with an easy to integrate live chat widget.

Answerconnect mobile app notificationsAnswerconnect portal desktop dashboardTeleport user interfaceChatsupport user interface
Aesthetic arc

What our customers say.

AnswerConnect UK are a fantastic provider, they are quick to respond to our needs, their processes are simple, easy and quick to use. Their app based provision is easy to use and benefits us greatly as an out of hours service provider.

James Kirby
The Dodd Group (Midlands) Ltd

Having used other call handling companies with various degrees of poor service, I have found Answerconnect to be very professional and work hard to provide high service levels in the 8 months we have used them so far.

Garry Summers
Mark UK
Aesthetic blue arc

No Fixed Contract.

We don’t need a commitment. We know you’ll love our friendly service, our suite of scalable tools, and all the new clients you’ll gain.

Give us a call to see how we sound (it’s free). Share your firm’s name and we’ll give you a unique freephone number.

Experience what your clients will hear.

Demo Call

FAQs.

  • How will a legal answering service benefit my firm?arrow

    In a nutshell, a legal answering service will save you time, money and resources, without sacrificing the quality of service your clients expect. Plus, with 24/7 responses, callers receive an exceptional service, whenever they call.

  • Are your services based in the UK?arrow

    Yes. Our virtual receptionists are based around the UK, so you can give callers a localised experience with every interaction.

  • How will you get to know my firm?arrow

    During the onboarding process, we discuss your business model, law firm objectives and your customers. Based on your plan, we can answer all calls to your firm, out-of-hours calls only or calls you have chosen to transfer to us based on your availability.

  • How much does a legal telephone answering service cost? arrow

    We offer a range of scalable plans at different prices according to usage. Click here to view our plans and pricing.

  • How do law firms answer the phone? arrow

    With a consistent, professional and empathetic tone; just as our virtual receptionists do! We respond in your voice, using scripts developed with you.

Can't find the answer to your question? Call us now: 0800 802 1069 or email us at sales@answerconnect.co.uk

By submitting this form you agree to our privacy policy. We may email or call you to follow up. You can opt-out any time.

Aesthetic arc
No one is too small to make a difference

Mindset

Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

000 000 trees!Grow with us >