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Live ChatSupport.

Convert passive visitors to active customers with live web chat.

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  • 77%

    of customers won't purchase if your website doesn't offer live chat.1

  • 75%

    of people find live chat more convenient.2

  • 62%

    expect to see live chat when visiting your mobile site.3

Source: 1Moxie, 2First Person, 3Moxie.

Real support
in real time.

  • 79%

    of businesses say live chat has had a positive effect on sales, revenue, and customer loyalty.1

  • anytime anywhere

    Stand out from the crowd
    with a 24/7 service.

  • 63%

    of millennials prefer their
    queries to be answered
    by live chat.2

Source: 1 Kayako,2 Icmi.

24/7 live ChatSupport.

  • Your customers chat with our receptionists anytime
  • We handle weekend chats, after-hours chats, or all chats
  • Your regular plan minutes are used when receptionists respond to your chats, just like they are for phone calls

Passive visitors become active customers.

...or take your
own chats.

  • Use our widget to take your own chats
  • No extra charges for the chats you take
  • Add a simple line of code to your website to chat with customers right away

Why it works.

  • capture every leads

    Capture every lead

    Be there for your web visitors to
    help guide them through your site.

  • Manage chats

    Manage interactions

    Decide how we greet your visitors
    on every page.

  • Track with analytics

    Web analytics

    Record visitor history and track
    their movement across your site.

  • Customisable widget

    Customisable widget

    Change your widget colour and
    chat icon to suit your brand.

  • Choose Chat

    Choose how to chat

    Decide whether it's proactive or
    if they start the conversation.

  • Integrate easily

    CRM integration

    Integrate seamlessly with your
    current systems.

  • 77%

    live chat has the highest satisfaction level for any customer service channel.1

  • 51%

    of customers want their businesses to be available 24/7.2

Source: 1Icmi,2Forrester.
Chief Customer Officer Preview

Chief Customer Officer

Jeanne Bliss

Jeanne Bliss provides a framework to advance customer experience and transform your business by genuinely helping your customers.

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