24/7 Services.
Discover more about the
services we offer.
of calls come outside of office hours. Be the
business that responds, regardless of when they
reach out.
How can a 24-hour
answering service help
my business?
A 24/7 answering service can help you win more clients, save you
time and improve customer service levels.
That means you can win more work and keep customers for longer.
The top features of a 24/7
answering service.
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Round-the-clock support
After-hours, weekends and holidays included at
no extra cost. -
Live chat answering
Engage your website visitors to capture more
leads and boost sales. -
Lead qualification
Capture and qualify more leads to streamline
your sales funnel. -
Appointment booking
Take control of your calendar and schedule
appointments 24/7.
Build a reputation for reliability.
44%
Why it works.
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![Always available]()
Always available
Be there for your prospective customers. Anywhere, anytime.
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![Lead capture]()
Capture every lead
Never miss an opportunity
when clients call. -
![No voicemail]()
No voicemail, no bots
Win more business with real people, not automated voices.
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![Open for business]()
Never closed for business
Work from home, your office,
or Anywhere. -
![Return callers]()
Know your callers
We recognise your returning callers
for a personalised experience. -
![Manage calls]()
Manage your calls
Busy? Have an important meeting? We've got you covered.
Hear how we sound.
00:04
00:00
To hear how we could answer your calls, enter your
details and call us for free.
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The power of people.
Discover how G-Hold harnessed our services to connect with clients on a deeper level, whenever they reached out.
The voice (and ears) of your business.
The best 24-hour answering service is the one that can handle the unique
challenges of your business.
That’s why we work with you to create call scripts that respond directly to
your business goals.
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1.Let’s talk.
Tell us about your business, your customers and your goals.
-
2.Start forwarding
your calls.Our friendly receptionists engage and interact with your leads and customers, 24/7.
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3.Stay up-to-date Anywhere.
See details of every customer interaction via our app, SMS, or email.
Scalable service for growing businesses.
Business is always changing. That's why we keep plans flexible.
Upgrade or downgrade your minutes each month according to anticipated call volumes at no extra charge.
Plans and Pricing
Discover more about 24-hour
answering services.
Dig deeper into how a 24/7 answering service can help your business grow.
-
![Receptionist smiling at the camera]()
AnswerConnect ServicesHow a 24/7 live answering service can help you grow your business
For many businesses, answering calls around the clock just isn’t an option. Could a 24/7 live answering service offer the solution?
-
![Two receptionist answering calls]()
Business TipsHow can outsourcing your customer service help your small business?
Is outsourcing your customer service the right choice for your small businesses? Read on to find out.
-
![Female receptionist smiling while answering calls]()
Business TipsWhat qualities should you look for when choosing a call answering service?
Choosing a call answering service isn't easy. But with our handy guide, you can identify the best one for your unique business needs.
FAQs.
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What is a 24-hour answering service?
![Arrow icon]()
A 24-hour answering service is a specialist customer service in which real people answer calls on behalf of a business, 24 hours a day, seven days a week.
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How does a 24-hour answering service work?
![Arrow icon]()
A 24/7 answering service functions like an extension of your in-house team. The service utilises a team of receptionists to answer calls to your business and pass the messages back to you. Beyond fielding calls, the service also includes appointment scheduling, lead capture and live chat options. And with a huge suite of integrations, the service can deliver messages directly into your CRM, inbox and calendar.
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How do you get to know my business?
![Arrow icon]()
We do what we do best; listen. You can tell us about your business, your customers and your overall business goals. Using that information, we work with you to develop custom scripts for different call scenarios so we answer just as you would.
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Are your receptionists based in the UK?
![Arrow icon]()
Yes, all of our virtual receptionists are based in the UK. However, during extremely busy periods, we may route some calls to our US and Canadian receptionists.
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How will you answer my calls?
![Arrow icon]()
We answer them just as you would; with warmth and professionalism. You can update your scripts at any time through the AnswerConnect App at no extra charge, so you’re never tied into a script..
Can't find the answer to your question? Call us now: 0800 802 1069 or email us at hello@answerconnect.co.uk
Learning, Sharing & Giving Back.
These are core values of AnswerConnect. Here is a book we think you might like.
Mindset
Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.
AnswerConnect customers have helped us plant