Salesforce + AnswerConnect = All your leads in one place.

Connect Salesforce and AnswerConnect in a few simple steps.

Salesforce + AnswerConnect

Capture a lead instantly with AnswerConnect & Salesforce.

Automatically send information from incoming calls to the relevant Salesforce flows.

Lead Capture SalesForce

Seamless connection.

The AnswerConnect - Salesforce integration gives you the power to communicate across
platforms with just a click.

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The trigger

New message

Your receptionist answers your call or chat and takes a message.

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The action
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Create contact

Creates a new contact in Salesforce.

To see how else AnswerConnect and Salesforce work together, try through zapier

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Why integrate?

  • Sync calls and leads

    Sync calls and leads

    Automatically assign calls to their relevant Salesforce flows.

  • Save time for closing

    Save time for closing

    Instead of manually entering call data, spend time on closing deals.

  • Embrace new leads

    Embrace new leads

    Seamlessly collect call information from new leads and sync to Salesforce.

Get connected in three simple steps.

  • 1.Choose your integration.

    You can find all our integrations under Advanced Settings in your AnswerConnect app.

  • 2.Activate it.

    Simply enter your Salesforce username and password to activate.

  • 3.We'll take care of the rest.

    You're good to go! Enjoy seamless connection between your Salesforce and AnswerConnect accounts.

Activate the integration now.

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  • I can't find my integration. Does that mean you don't integrate with my chosen app/ CRM?Arrow icon

    Not necessarily. We're always adding new integrations. We can also integrate with many other apps and CRMs through Zapier. Click here to see if we integrate with your chosen app or CRM through Zapier, or reach out to our support team here to find out more.

  • I can't get the integration to work. Is this an AnswerConnect issue or a Salesforce issue?Arrow icon

    Don't worry - we'll help you fix it. Contact our customer care team here and we'll be happy to help.

  • How do I deactivate the Salesforce integration?Arrow icon

    To deactivate the integration:

    • Go to Settings
    • Select Advanced Settings
    • Click Integrations
    • Choose the Salesforce integration card
    • Click Deactivate
  • I've switched accounts on my Salesforce. How do I get my AnswerConnect account to connect with my new Salesforce account? Arrow icon

    A call answering service provides real-time responses to business calls, recording and relaying messages to the business owner or other relevant member of staff.

Can't find the answer to your question? Call us now: 0800 802 1069 or email us at

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