In 2021, customers want to connect with you through their preferred channels. And to do that, you need to strive for omnichannel support.
Love them or loathe them, video meetings are here to stay. But when used effectively, they can have a huge impact on your business processes and help you win more clients.
Your AnswerConnect account comes with free access to your own dedicated mobile app. So what is the AnswerConnect App, and how do you use it?
Businesses are embracing a new workplace trend; learning time. Employees love it, but what does it mean for your business?
Your AnswerConnect account comes with free appointment scheduling. But how do you make it respond to your business goals?
The AnswerConnect Live Chat Facebook Messenger integration is now live! So how does it work, and, more importantly, what does it mean for your business?
Providing effective sales & support has always been challenging, but covid-19 presented a particular challenge to smaller businesses. So how have SMEs responded?
We have won a Gold Award for our 1 Tree 1 Planet initiative, as part of the 2021 Scottish Green Apple Awards!