Capture every
opportunity with a call answering service.

Give every caller an exceptional
experience and grow your business.

Plans & Pricing
Male receptionist

How can a call answering service help you grow?

It's not easy providing 24-hour coverage, especially when you have
so many other tasks
to focus on.

A call answering service ensures you never
miss an opportunity to
grow. From new leads to committed clients, your callers always
receive a professional response.

Smiling female receptionist

The top features of an answering service.

  • 24/7 customer service

    Give your customers a professional support
    with a team of virtual receptionists.

  • Lead qualification

    Capture and qualify callers' needs and convert
    more leads to customers.

  • Live chat answering

    We can answer chats on your website just like
    we do your calls.

  • Appointment booking

    Fill your calendar and take control of your
    schedule with secure appointment scheduling.

Aesthetic circles

Build lasting customer
relationships with a 24/7
call answering service.


of consumers rate an immediate response as
important or very important when they have a
marketing or sales question.1

Source: 1 HubSpot.
female receptionist

Why it works.

  • Capture lead

    Capture every lead

    Be there for your prospective
    customers. Anywhere, anytime.

  • casette recorder

    No voicemail, no bots

    Win more business with real people,
    not automated voices.

  • small phone with notification

    Manage my calls

    Busy? Have an important meeting?
    We've got you covered.

  • address book

    Know my callers

    We recognise your returning callers
    for a personalised experience.

  • finger print

    Unique to you

    No two businesses are the same.
    Your call flow is tailor-made for you.

  • puzzle piece

    CRM integration

    We integrate seamlessly with
    your current systems.

The voice (and ears) of your business.

The best virtual receptionist service is the one that can handle the unique
challenges of your business. Our friendly receptionists are an extension
of your firm.

  • 1.Let’s talk.

    Tell us about your business, your customers and your goals. We work with you
    to create call flows to give your clients the best experience.

  • 2.Start forwarding
    your calls.

    Our friendly receptionists engage
    and interact with your leads and customers, 24/7.

  • 3.Stay up-to-date Anywhere.

    See details of every customer interaction via our app, SMS, or

Aesthetic blue arc
Aesthetic blue arc

Scalable service for
growing businesses.

Business is always changing. That's why our plans are fully

Planning a big marketing push? Add minutes to your plan in just a
click. Experiencing a lull? Downgrade your plan to save.

How It Works
Female Receptionist

Find out more about call answering services.

Dig deeper into how a call answering service can help your business grow.


  • What is a call answering service?Arrow icon

    A call answering service is a specialist customer service in which real people answer calls on behalf of a business.

  • How does a call answering service work?Arrow icon

    A call answering service provides real-time responses to business calls, recording and relaying messages to the business owner or other relevant member of staff.

  • How can a call answering service help me?Arrow icon

    A call answering service can help your business by freeing up time for your existing team while providing the same high standard of customer service. With options for 24/7 call answering, the service can also enable your business to provide round-the-clock customer care.

  • How do you get to know my business?Arrow icon

    We do what we do best - listen! During the onboarding process, we discuss your business model, business objectives and your customers. Best of all, with the AnswerConnect Portal, you can update your virtual answering service settings at any time.

  • Are you based in the UK?Arrow icon

    Yes, our call answering team is based around the UK, so you can give callers an on-brand experience in every interaction. Despite this, during extremely busy periods, some of your calls may be routed to our US answering team.

  • How will you answer my calls?Arrow icon

    We answer your calls just as you would - with a friendly, professional and on-brand voice. We work with you to create the perfect script for every type of call so your prospects get the right response every time.

  • What is an automated answering service?Arrow icon

    An automated answering service is an automated telephone response system. Automated answering services usually use
    pre-recorded voice messages in combination with instructions to navigate a predefined menu using voice commands or the

Can't find the answer to your question? Call us now: 0800 802 1069 or email us at

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Choose your plan.

All plans include 24/7 live answering from
real people.

  • Entry

    150 minutes

    £195 per month

    + £49.99 setup fee

    • Real people, 24/7
    • Basic scripting
    • Desktop & mobile app
  • Best value badge

    250 minutes

    £225 per month

    No setup fee

    • Real people, 24/7
    • Customisable scripting
    • Desktop & mobile app
    • CRM integration
    • Live chat support
  • Standard

    350 minutes

    £375 per month

    + £49.99 setup fee

    • Real people, 24/7
    • Customisable scripting
    • Desktop & mobile app
    • CRM integration
    • Live chat support
| View larger plans
Download pricing PDF download icon

There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.

Mindset book cover


Carol Dweck

Our success is not shaped only by our talents or natural ability, but by our mindset. Personally or professionally, we have the power to make change happen.

AnswerConnect customers have helped us plant

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